Alcides Leon Mendez
Riverview,FL
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
2
2
years of professional experience
Work History
Cable Technician
ComDesignInc
01.2021 - Current
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
Education
Bachelor of Science - Cyber Security
Rasmussen University
Florida, NY03.2023
Associate of Arts - Science Education
Florida SouthWestern State College
Fort Myers, FL08.2018
Skills
- Bug Fixes
- Cable Tray Systems
- Construction Operations
- System Repairs
- Hand and Power Tools
- Telephone Support
- Active Listening
- Creative Solutions
- Company Standards
- Troubleshooting Abilities
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cable Technician
ComDesignInc
01.2021 - Current
Bachelor of Science - Cyber Security
Rasmussen University
Associate of Arts - Science Education
Florida SouthWestern State College