Alcides Rivera
Harrisburg,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
Languages
42
42
years of professional experience
Work History
Patient Transporter, OR Aide
Hershey Medical Center
Hershey, Pennsylvania
07.2015 - 09.2026
- Transported patients safely between departments and treatment locations.
- Assisted healthcare staff with patient transfers, ensuring comfort and timely movement between locations.
- Relayed patient needs effectively to medical staff during transport, enhancing coordination of care.
- Monitored and reported changes in patient conditions to healthcare teams, facilitating prompt medical attention.
- Followed safety protocols to ensure secure patient handling and transport.
- Responded promptly to transport requests from nursing staff and departments.
- Maintained cleanliness and organization of transport equipment and vehicles, ensuring they were ready for patient transport.
- Adhered to safety guidelines during patient transport in wheelchairs and beds, prioritizing patient safety and comfort.
Asst. Meat Manager
Giant Food Stores
Carlisle, Pennsylvania
09.2008 - 06.2015
- Coordinated meat department operations and inventory control to enhance overall efficiency.
- Trained and mentored staff on meat preparation and safety standards.
- Ensured product quality by monitoring freshness and proper storage practices.
- Supplied quality meat and poultry products based on customer specifications.
- Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
- Implemented health and food safety protocols for sales and production environments.
- Implemented safety protocols to ensure compliance with health regulations.
- Ensured compliance with all local health codes related to meat handling activities.
- Ordered meat products from suppliers, ensuring that product specifications were met.
- Analyzed sales data to identify trends in consumer preferences for various types of meat products.
- Arranged meat display case with a variety of products to optimize product presentation. with meat and poultry products, checking price tags for accuracy.
- Provided excellent customer service by answering inquiries about products.
- Supported promotional displays to enhance product visibility in the store.
General Manager
La Estrella Meat Market
Brooklyn, New York
02.1985 - 08.2008
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Coordinated staff schedules to enhance workforce efficiency and meet operational demands.
- Trained and mentored employees on operational procedures and best practices to improve team performance.
- Implemented customer service standards for enhanced shopping experience.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed inventory levels to maintain product availability and uphold quality standards.
- Collaborated with suppliers to negotiate favorable product pricing and terms.
- Ensured compliance with health and safety regulations in the marketplace.
Education
GED -
Linden Learning Center
Brooklyn, NY01-1983
Skills
- Patient transport
- Patient monitoring
- Condition monitoring
- Safety compliance
- Care coordination
- Patient flow coordination
- Healthcare collaboration
- Communication strategies
- Customer service
- Staff training
- Supervision and training
- Leadership
- Team player
- Bilingual
- Stock management
- Patient advocacy
Languages
Spanish
Native/ Bilingual
Arabic
Elementary
Japanese
Elementary
Timeline
Patient Transporter, OR Aide
Hershey Medical Center
07.2015 - 09.2026
Asst. Meat Manager
Giant Food Stores
09.2008 - 06.2015
General Manager
La Estrella Meat Market
02.1985 - 08.2008
GED -
Linden Learning Center