ALCINDOR BROWN
Jackson,MS
Summary
Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
19
19
years of professional experience
Work History
Assistant Restaurant General Manager
Logan's Roadhouse
07.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Correctly calculated inventory and ordered appropriate supplies.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
Kitchen Manager
Applebee's
07.2018 - 06.2022
- Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
- Assist in ensuring proper food preparation, as well as proper execution of recipes
- Assist management team to motivate, evaluate, and direct staff to ensure adequate guidance and resources to accomplish established goals and objectives
- Assist the General Manager with menu changes and adjustments based on seasonal availability
- Consistently exceeding in daily, weekly, and monthly sales targets while maintaining costs and keeping low employee turnover
Restaurant Manager
Olive Garden
03.2016 - 10.2020
- Developed and implemented local store marketing strategies including advertising campaigns and sales promotions
- Foster career growth and cross training for hourly staff
- Evaluate/monitor product mix as well as build & implement inventory control programs in order to maximize profits
- Fostered corporate citizenship by serving and supporting local communities
- Help organization of stockrooms and cooler by updating order guides to restaurant needs
- Lead and inspire the team with a people-first mentality to build on best in class culture
- Accounts payable Account reconciliation
- Accounting Conflict management
- Financial management Inventory management
- Kitchen management P&L Management
- People management
General Manager
Steak And Shake
11.2016 - 06.2018
- Complete opening and closing duties of restaurant and manage daily deposits
- Conducted daily food safety inspections
- Conducted employee interviews and created hiring/training processes and protocols
- Controlled labor by creating efficient employee schedules
- Controlled labor by creating efficient employee schedules
- Developed and implemented local store marketing strategies including advertising campaigns and sales promotions
Restaurant Manager
Logan's Roadhouse
04.2011 - 02.2016
- Lead and inspire the team with a people-first mentality to build on best in class culture
- Meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances
- Monitored performance of staff and providing feedback on their performance
- Oversaw and maintained the day-to-day operations of the restaurant, bar, and banquet facilities
- Provided support to management in the daily oversight of key functions and employees during the normal course of business
Assistant Manager
Cracker Barrel
04.2004 - 03.2011
- Analyze sales and labor numbers throughout each day enabling decisive forecasting skills during daily operations
- Analyzed and provided reports for General Manager and owners on monthly profit & loss statement for high volume craft cocktail bar with budgeted revenues over $[3] million
- Balanced cash drawers and safes at the end of each shift
- Budget monitoring and maintaining, buying and supply ordering along with Profit and Loss experience and knowledge with over[3] million in revenue
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness
- Closing restaurant (check-out reports and cashing out, filling in daily restaurant sales report and safe count)
- Coached team members on proper safety and sanitation methods according to county health department regulations
Education
HIGH SCHOOL DIPLOMA - Business
Bridgeport Spaulding High High School
No Degree - Business Administration
Jackson State University
Jackson, MSSkills
- Customer Loyalty
- Monthly Inventory
- Equipment Preparation
- Billing and Payment Processing
- Food Safety and Sanitation
- Suggestive Selling
- Accounts Payable and Accounts Receivable
Timeline
Assistant Restaurant General Manager
Logan's Roadhouse
07.2022 - Current
Kitchen Manager
Applebee's
07.2018 - 06.2022
General Manager
Steak And Shake
11.2016 - 06.2018
Restaurant Manager
Olive Garden
03.2016 - 10.2020
Restaurant Manager
Logan's Roadhouse
04.2011 - 02.2016
Assistant Manager
Cracker Barrel
04.2004 - 03.2011
HIGH SCHOOL DIPLOMA - Business
Bridgeport Spaulding High High School
No Degree - Business Administration
Jackson State University