Aldana Mari
Plano,TX
Summary
Dynamic Retail Sales Professional with a proven track record at Nebraska Furniture Mart of Texas, excelling in customer service and relationship building. Skilled in payment processing and conflict resolution, I consistently foster repeat business through personalized service and effective communication, ensuring customer satisfaction and loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Professional
Nebraska Furniture Mart of Texas
The Colony, TX
08.2023 - Current
- Demonstrated product knowledge to customers and answered any questions they had.
- Conducted price comparisons between competitors in order to remain competitive in the market.
- Helped train new employees on store policies and procedures.
- Assisted customers in selecting products that best suited their needs.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Front Office Receptionist
Apex Dental Partners
Dallas, TX
06.2022 - 08.2023
- Received payments from customers and processed credit card transactions accurately.
- Entered new client data into database systems accurately.
- Handled confidential information with discretion and sensitivity.
- Contributed to team effort by accomplishing related tasks as needed.
- Responsible for opening and closing the office on time each day.
- Resolved customer complaints in a timely fashion while adhering to company policies and regulations.
Office Administrator
Artluxusa
Dallas, TX
10.2021 - 03.2022
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Coordinated and managed daily administrative operations of the office.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Processed invoices on a timely basis according to established procedures.
- Organized and maintained filing systems, including electronic databases and records.
Legal Assistant
Salam & Associates P.C
Richardson, TX
02.2018 - 06.2021
- Generated reports summarizing case progress for internal use.
- Updated databases with new information received from attorneys or clients.
- Assisted with document production and deposition preparation.
- Scanned physical documents into electronic format for storage in a secure database system.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Education
GED -
Tarrant Community College
Fort Worth01-2016
Skills
- Customer service
- Payment processing
- Conflict resolution
- Data entry
- Communication skills
- Relationship building
Certification
- ISSA Certified Nutrisionist
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Professional
Nebraska Furniture Mart of Texas
08.2023 - Current
Front Office Receptionist
Apex Dental Partners
06.2022 - 08.2023
Office Administrator
Artluxusa
10.2021 - 03.2022
Legal Assistant
Salam & Associates P.C
02.2018 - 06.2021
GED -
Tarrant Community College
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