Alden Corcoran
Arlington,Tennessee
Summary
Adept at enhancing operational efficiency and costumer satisfaction. Event Services & Support showcase my ability to manage safety protocols and optimize space utilization to better suit a client and their requirements. Excelling in teamwork and critical thinking. background also includes expertise in custodial operations, underscoring my commitment to maintaining pristine environments and procuring positive client relationships. Organized and dependable candidate successful at managing multiple priorities including underlings with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, and eager to secure an entry-level Call center, or Support positions position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
University Center Building Assistant Manager
Event Service & Support
02.2022 - 08.2024
- Ensured a safe environment, conducting routine safety checks and implementing emergency preparedness plans.
- Calculated permit fees in accordance with ordinances, regulations and policies per contracted agreements.
- Coordinated between both coworker and client to maximized occupancy levels and Event readiness.
- Coordinated move-in/move-out procedures, ensuring smooth transitions for incoming and outgoing tenants, and clients.
- Monitored inventory levels of supplies needed for daily operations efficiently avoiding shortages or excess stock.
- Optimized space utilization, reconfiguring floor plans as needed to accommodate new tenants or evolving business needs effectively.
Janitor/Sales Associate/Backroom Stocker
TJ Max
06.2022 - 08.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Bartlett High School
5688 Woodlawn St, Bartlett, TN 3813405.2021
Skills
- Custodial machine operation
- Site Safety Management
- Willing to Learn
- Teamwork and Collaboration
- Time Management
- Multitasking
- Excellent Communication
- Clear Communication
- Critical Thinking
- Decision-Making
- Technical Documentation Interpretation
Timeline
Janitor/Sales Associate/Backroom Stocker
TJ Max
06.2022 - 08.2022
University Center Building Assistant Manager
Event Service & Support
02.2022 - 08.2024
High School Diploma -
Bartlett High School
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