Alden Hale
Brooklyn,NY
Summary
Dynamic and results-oriented Senior Program Manager with a proven track record in managing day-to-day operations of a contingent workforce program. Demonstrated expertise as a subject matter expert, adept at overseeing budgets, building and refining processes, scaling programs and fostering stakeholder relationships. Proficient in analyzing data, tracking program metrics, and presenting insights to senior leadership. Effective mentor and leader, having guided team members to achieve significant career milestones and contributed to growing a team from four to nine people over the past four years.
Overview
8
8
years of professional experience
Work History
Senior Program Manager, Talent Partnerships
Etsy
04.2022 - Current
- Manage day-to-day operations on team, acting as subject matter expert on Etsy's contingent workforce program
- Set strategy for team by writing and delegating OKRs and leading quarterly off-sites
- Meet with stakeholder teams to share updates, refine processes and review budget
- Oversee contractor budget of ~$6 million for Product and Engineering in partnership with Strategy and Operations
- Track program metrics, analyze data and write quarterly metrics slide for Executive Team about the contingent workforce program
- Expanded program to Mexico City office: negotiated MSAs, coached new agencies on candidate quality, collaborated with Legal to ensure compliance to local law, and shared cross-functional updates with senior-level leaders across Engineering and Product
- Spearheaded efforts to support contractor requests in Ireland and the UK by vetting and onboarding new vendors in each region
- Filled 30 contractor requests in parallel with project work and operations in 2023
- Mentor three teammates, two of whom recently achieved promotion.
Program Manager
Etsy
08.2020 - 04.2022
- Co-led implementing VNDLY, which increased number of contractor requests by 300%: conducted RFP with vendors, scored vendors and selected VNDLY, developed project plan, conducted UAT, led internal and external VNDLY trainings and sent communications to stakeholders about launch
- Managed end-to-end sourcing process for 10-15 contractor requests simultaneously, including meeting with hiring managers, writing job descriptions, releasing roles to vendors, scheduling interviews and onboarding hires
- Built out vendor onboarding process and onboarded three new agency partners: developed project plan, collaborated cross-functionally with Legal and Strategic Sourcing, negotiated MSAs and set vendors up in VNDLY
- Led onboarding for four new hires on the team
Program Coordinator
Etsy
03.2020 - 08.2020
- Managed end-to-end sourcing for up to 10 contractor requests simultaneously
- Led vendor syncs on weekly basis
- Managed monthly invoicing process, reviewed and submitted contracts to Conga and created purchase orders for each contractor in Workday.
Senior Analyst, Operational Risk Management and Analysis (ORMA) – Chief Operating Office
Goldman Sachs
01.2018 - 07.2019
- Partnered with HR and Risk management to develop and execute full-cycle recruiting strategy: restructured recruiting approach to better fit hiring goals
- Planned and oversaw summer intern program of 50 people for Operational Risk: coordinated trainings across Risk departments, planned networking events, monitored new hires, assisted with conducting reviews, and managed offer process on divisional side
- Managed onboarding process for Operational Risk campus and lateral hires: organized two-day Bootcamp training sessions, oversaw managers and buddies, and scheduled introductions with senior management
- Planned and executed bi-annual Global Forums and monthly Town Halls in which senior leaders discussed significant ongoing operational risk projects and upcoming strategic initiatives
- Wrote and edited internal communications for ORMA and Risk division, including newsletters, monthly GSWeb spotlight articles, to-all communications, and marketing materials for recruiting purposes
- Developed and implemented Risk Division firmwide training plan based on annual policy and regulatory requirements
- Worked with stakeholders and subject matter experts across firm to create training material for firmwide audiences
- Elected to Junior Board of the Risk Division People Development Committee (RPDC) Recruiting Pillar.
Account Executive
5W Public Relations
02.2017 - 12.2017
- Clients: KRUPS, Santa Margherita Wines, Sparkling Ice
- Compiled media lists and write pitches to secure consistent media placements for clients
- Ideated and executed a “Holiday Gift Guide” editor event; managed KRUPS event section and introduced editors to new products; secured 110 editor and influencer attendees; developed relationships with key media
- Assist with ideating around quarterly photo shoots for KRUPS’ Instagram account; organically grew account following through impactful influencer campaigns
- Assisted with KRUPS “Delight in the Details” campaign launch that culminated in media event with more than 80 attendees.
Account Executive
Taylor
04.2016 - 02.2017
- Clients: Allstate Insurance Company, Keurig, Van Heusen
- Planned and executed large-scale events with on-site spokespeople, including Allstate’s activations at the College World Series, the Women’s Final Four and Sturgis Motorcycle Rally
- Liaised between influencers and Van Heusen client; vetted and edited influencer content prior to posting; handled contracts and ensured deliverables were on deadline
- Spearheaded content creation for Allstate Motorcycle Facebook page; worked with creative and digital team to compile monthly calendars; assisted with community engagement; developed recap reports with relevant analytics
- Delegated tasks and implemented deadlines for junior staff on the account team; managed client expectations on deliverables; mentored and onboarded entry-level team members
- Wrote press releases, media alerts, pitches and message points for a variety of programs and audiences.
Education
B.A. Journalism and Mass Communication (Public Relations Sequence) -
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2014
Skills
- Project Management (CSM)
- Problem-Solving
- Strategic Planning
- Data Analysis
- Training & Mentoring
- Hiring and Training
- Change Management
- Systems (VNDLY, Coupa, Workday)
Other
Google Suite (Gmail, Sheets, Slides, Docs, etc.), Microsoft Suite (Excel, Word, Powerpoint, Outlook), VNDLY, Workday, Coupa, Social Media (Facebook, X/Twitter, Instagram), Canva
Timeline
Senior Program Manager, Talent Partnerships
Etsy
04.2022 - Current
Program Manager
Etsy
08.2020 - 04.2022
Program Coordinator
Etsy
03.2020 - 08.2020
Senior Analyst, Operational Risk Management and Analysis (ORMA) – Chief Operating Office
Goldman Sachs
01.2018 - 07.2019
Account Executive
5W Public Relations
02.2017 - 12.2017
Account Executive
Taylor
04.2016 - 02.2017
B.A. Journalism and Mass Communication (Public Relations Sequence) -
University of North Carolina At Chapel Hill