Alden Kirvan
Maple Rapids,MI
Summary
Reliable and motivated professional with a proven record of hard work, teamwork, and consistent performance across diverse roles. Skilled in organization, problem‑solving, and communication, with a strong commitment to quality service and continuous improvement. Dedicated to supporting company goals through efficiency, integrity, and attention to detail.
Overview
16
16
years of professional experience
Work History
Customer Success
Smaxtec
10.2025 - 03.2026
- Dairy herd management and health monitoring systems
- Customer onboarding and product training
- Account growth and retention strategy
- Data analysis and reporting (milk yield, temperature, sensor data)
- CRM tools and pipeline management
- Cross‑functional collaboration with sales, tech, and support teams
- Troubleshooting and technical support in agricultural settings
- Strong communication, organization, and presentation skills
Account Manager
Reyes Coca-Cola
01.2021 - 10.2025
- Sales, territory, and account management
- Strategic relationship building and retention
- Contract negotiation and pricing management
- Product placement and merchandising strategy
- Market analysis and sales forecasting
- CRM systems (Salesforce, SAP)
- Team collaboration and leadership
- Budget and goal management
- Excellent communication and presentation skills
Assistant Farm Manager
Thelen Dairy
02.2010 - 01.2021
- Herd health management and breeding programs
- Dairy production and sanitation practices
- Feed formulation and nutritional planning
- Equipment operation and preventative maintenance
- Staff supervision and workforce scheduling
- Recordkeeping and data reporting (milk yields, treatments, breeding cycles)
- Compliance with Michigan Department of Agriculture & Rural Development (MDARD) regulations
- Budgeting, supply ordering, and inventory control
- Tractor, milking parlor, and mechanical systems operation
- Animal care, safety, and biosecurity procedures
Education
Associate of Science -
ITT Technical Institute
Indianapolis, INAssociate of Applied Science -
Michigan State University
East Lansing, MISkills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Organizational skills
- Attention to detail
- Microsoft office
- Flexible and adaptable
- Dependable and responsible
- Customer relations
- Calm under pressure
Timeline
Customer Success
Smaxtec
10.2025 - 03.2026
Account Manager
Reyes Coca-Cola
01.2021 - 10.2025
Assistant Farm Manager
Thelen Dairy
02.2010 - 01.2021
Associate of Science -
ITT Technical Institute
Associate of Applied Science -
Michigan State University