Alden Wilson
Great Falls,MT
Summary
Dynamic and detail-oriented professional eager to apply knowledge and customer service skills in a new industry. Known for strong organizational, communication, and teamwork abilities, with a proven track record of quickly adapting to new environments. Committed to continuous learning and growth, with a positive attitude and a passion for the cannabis industry. Ready to contribute to team success while further enhancing professional skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Specialist
O'Reilly Auto Parts
04.2024 - Current
- Opening and Closing Procedures, Customer Service, Cash handling, Inventory Control, Product Merchandising
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
Assistant Manager
Napa Auto Parts - Foothills Auto & Truck Parts Inc.
12.2022 - 12.2023
- Salesmanship, Team Collaboration, Computer skills, Knowledge of products, Skilled in training new employees
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Owner/Mechanic
Riverside Auto Repair
06.2022 - 12.2022
- Business Management, Sales and Marketing, Time Management, Problem-Solving, Attention to detail, Adaptability
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Oversaw financial aspects of business operations, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Skills
- Knowledge of adherence to local and state regulations, ensuring all sales are legal and compliant
- Basic sales skills to promote products and maximize sales
- Possession of a Marijuana Worker Permit
- Strong collaboration with team members
- Comfortable using POS systems, inventory management software, and other necessary technology
- Experience in staff training and development
- Excellent time management capabilities
- Accurate cash handling skills
- Strong organizational skills
- Keen attention to detail
- Management experience
Timeline
Retail Sales Specialist
O'Reilly Auto Parts
04.2024 - Current
Assistant Manager
Napa Auto Parts - Foothills Auto & Truck Parts Inc.
12.2022 - 12.2023
Owner/Mechanic
Riverside Auto Repair
06.2022 - 12.2022
Similar Profiles
Isaac McFarlandIsaac McFarland
Parts Specialist at O'Reilly Auto PartsParts Specialist at O'Reilly Auto Parts
Alex PartidaAlex Partida
Parts Specialist at O'Reilly Auto PartsParts Specialist at O'Reilly Auto Parts
Cole DavidsonCole Davidson
Customer Sales Representative at O'Reilly Auto PartsCustomer Sales Representative at O'Reilly Auto Parts