Alderina Martinez
Moreno Valley,CA
Summary
Detail-oriented Data Entry Officer with a proven track record at The Laborers Training School, excelling in high-pressure environments. Demonstrated strong communication and problem-solving skills while maintaining database accuracy. Proficient in our software and adept at multitasking, ensuring efficient operations and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Data Entry Officer
The Laborers Training School
03.2016 - Current
- Provide customer service to our applicants, students, Apprenticeship Coordinators and affiliates
- Wide variety of tasks including update check-in applicants and inquiries, maintain database by entering new and updated customer and account information
- Assist members, students, contractors, and affiliates via phone or in person
- Process Laborers Training School schedule courses and grant classes
- Process class into data base, issuing credit and maintaining student information. Issuing cards when required
- Process public works award information
- Process and mail student ID cards
- Answer high volume calls, faxes and emails
- Confirming and submitting Process live dispatches to locals and affiliates via email
- Indenture with state and US Department of Labor
Education
CNA Certification - Medical
Citrus College
Glendora, CA1995
Timeline
Data Entry Officer
The Laborers Training School
03.2016 - Current
CNA Certification - Medical
Citrus College
Skills
Works well under pressure in a fast-paced environment
Works well in a team environment while possessing the skill set to work independently if needed
Strong verbal, written, and interpersonal communication skills
10 key proficiency, and type 40 wpm
I can multi-task, think quickly, and have problem-solving skills
High attention to detail and accuracy
Proficient with Microsoft Office, access database, and alpha
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