ALDINE FIGUEROA
Utah
Summary
Detail-oriented Accounts Receivable and Finance professional with experience in insurance claims processing, benefits administration, payroll support, and accounting functions. Skilled in resolving denied and outstanding claims, managing payment adjustments, and maintaining accurate financial documentation in compliance with HIPAA and organizational standards. Proficient in ADP and Microsoft Office, with strong analytical and problem-solving abilities. Highly organized with excellent interpersonal skills, known for building trusted business partnerships with managers and employees to support efficient operations and a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Legal Verifier
MCI Wireless
2009 - 2010
- Efficiently provided mentoring to a team of 130 agents to ensure compliance with legal and ethical requirements of company.
Accounts Receivable Clerk
Revere Health
11.2018 - 11.2025
- Managed insurance accounts receivable by resolving denied and outstanding claims to reduce A/R days and ensure timely payment.
- Prepared, reviewed, and submitted insurance claims while adjusting account charges for contract requirements, refunds, reversals, and misapplied payments.
- Documented all account activity accurately and maintained strict HIPAA compliance.
- Analyzed trends and identified root causes of claim issues, contributing to process improvement initiatives.
- Communicated effectively with insurance companies, providers, and internal teams to resolve billing discrepancies.
- Utilized clinic software and Microsoft Office (Excel, Word, Outlook) to track claims and manage data.
- Worked independently and collaboratively to meet departmental benchmarks and goals.
- Assisted with training and orientation of new employees and participated in departmental and provider meetings.
Office Administrative Assistant
Real Property Management Today
09.2015 - 11.2018
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Planned and coordinated logistics and materials for meetings and staff events.
- Corresponded with clients through email, text, telephone, or postal mail.
- Performed accounts receivable duties including researching chargebacks, discrepancies and reconciliations.
- Greeted customers and visitors in-person and via telephone calls.
- Provided clerical support to company employees, including copying, faxing and file management.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
- Processed accounts receivable and accounts payable.
- Assisted with career fairs and recruiting events.
- Served as corporate liaison between the Leasing, Maintenance and marketing departments.
- Answered inquiries and addressed, and resolved, escalated issues to ensure client satisfaction.
- Obtained signatures for financial and legal documents.
- Answered telephone inquiries from clients, vendors and the public.
- Pushed to Create company’s first employee manual including training and development.
- Overall this position was managing people, being the liaison between owners and tenants and other employees.
Accounting/Payroll HR Specialist
Meracord
01.2009 - 01.2013
- Accounts Payable/Receivable through Dynamics Software.
- Reconciliation and worked with Banks.
- Entered and processed payroll using ADP.
- Hired/Terminated employees, worked as main administrator with Benefits.
Administrative Assistant
Little Artist
01.2007 - 01.2009
- Received and processed phone calls from customers.
- Prepared quotes for product design and installation.
- Processed orders and maintained all accounting functions.
Logistical Agent
Nortel Networks
01.2000 - 01.2007
- Established and maintained a professional relationship with premium clients of company to ensure total satisfaction of service.
- Managed emergency high value contract orders that were very visible to both clients and management.
- Successfully created, updated and closed return merchandise orders (RMA's) dealing with product issues.
Broker Agent
Bank of New York
01.1998 - 01.2000
- Assisted clients with critical information regarding their portfolios of stock and bonds.
- Briefed attorneys and brokers on their client's account activity.
Education
Accounting
Western Governors University
Salt Lake City, UTCNA Certification Course - Computer Peripheral Networking
Utah Valley University
Orem, UTSkills
- Accounts Receivable (A/R)
- Insurance Claims Processing
- Denied Claims Resolution
- Medical Billing
- Payment Posting & Adjustments
- Contractual Adjustments & Refunds
- A/R Aging & Follow-Up
- Charge Corrections & Reversals
- Clinic / Practice Management Software
- HIPAA Compliance
- Documentation & Record Accuracy
- Payroll
- Conflict resolution
- Human resource laws knowledge
- Excellent communication skills
- Microsoft Word/ Excel/PowerPoint/ADP/ Dynamics/ and numerous company-specific computer programs Fast learner with programs
Accomplishments
Served as Young Women’s Advisor for four years through my church, teaching, guiding, training, and planning activities for girls ranging from 13-18. Also served as Gospel Doctrine Teacher for two years through my church, teaching, enforcing, and guiding 50-90 adults.
Languages
Spanish
Limited Working
Timeline
Accounts Receivable Clerk
Revere Health
11.2018 - 11.2025
Office Administrative Assistant
Real Property Management Today
09.2015 - 11.2018
Accounting/Payroll HR Specialist
Meracord
01.2009 - 01.2013
Administrative Assistant
Little Artist
01.2007 - 01.2009
Logistical Agent
Nortel Networks
01.2000 - 01.2007
Broker Agent
Bank of New York
01.1998 - 01.2000
CNA Certification Course - Computer Peripheral Networking
Utah Valley University
Legal Verifier
MCI Wireless
2009 - 2010
Accounting
Western Governors University
Additional Information
I have worked with corporations and small companies and found that my passion and happiness in work is with assisting a company that brings true value in making peoples lives better. I have great interpersonal skills that help with employee relations and keep confidentiality at the forefront.