Aldo Brataj
New York,NY
Summary
F&B Professional High-energy F&B management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Experience in large scale caterings for medical professionals during Covid.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Wonder
06.2024 - Current
- Led the opening of a brand new location, hiring team members, setting up schematics, creating job flows and implemented policies
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove week-over-week business growth while leading operations, strategic vision, and long-range planning.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
Director of Food And Beverage
Archer Hotel
04.2022 - 06.2024
- Developed and implemented innovative strategies to enhance the hotel's F&B offerings, aligning with the brand's vision and objectives
- Continuously monitor industry trends and competitor activities to ensure the hotel remains competitive
- Directed and supervised the day-to-day operations of all F&B outlets, including restaurants, bars, room service, and catering services
- Implemented efficient systems and procedures to optimize productivity and uphold quality standards
- Took ownership of the F&B budget, forecasting revenue targets and managing costs effectively to maximize profitability
- Analyzed financial reports and performance metrics to identify opportunities for revenue growth and cost savings
- Collaborated with the culinary team to curate innovative menus that reflect the hotel's culinary identity and cater to the preferences of our diverse clientele
- Ensured that menus are regularly updated to showcase seasonal ingredients and culinary trends
- Upheld the hotel's reputation for excellence in F&B by consistently delivering memorable dining experiences
- Foster a culture of guest-centricity among F&B staff, emphasizing personalized service and attention to detail
- Recruited, trained, and mentored a talented team of F&B professionals, fostering a culture of teamwork, excellence, and continuous learning
- Provided ongoing feedback and coaching to ensure high levels of performance and job satisfaction
- Ensured compliance with all relevant health, safety, and sanitation regulations, maintaining impeccable cleanliness and hygiene standards across F&B outlets
- Implemented measures to minimize risk and ensure the safety of guests and staff
- Event Management: Oversaw the planning and execution of special events, banquets, and private functions, working closely with the sales and events teams to deliver seamless experiences for parties of 20-200 guests.
General Manager
Butler Hospitality
03.2019 - 04.2022
- Mentored and motivated team members to achieve challenging business goals
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Handled cash accurately and prepared deposits
- Taught staff strategies for completing work and smoothly carrying out senior management directives
- Built the operations for large scale caterings of hotels that hosted medical personel, medical professionals and quarantined patients during Covid.
Shift Lead
Butler Hospitality
02.2018 - 03.2019
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
- Regulated inventory count and supply during shift hours
- Observed packing operations to verify conformance to specifications.
Product Specialist
Megas Yeeros S.A
11.2016 - 01.2018
- Continually expanded knowledge of yeeros meat product line
- Researched product's technical specifications and accurately communicated information
- Trained and provided coaching to 5 junior team members
- Liaised between customers and manufacturing to design new product
- Increased sales by educating prospects on benefits of products and services in comparison to competitors
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Restaurant Manager
Kandavlos
01.2011 - 09.2016
- Purchased adequate quantities of food, beverages, equipment and supplies
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Carefully interviewed, selected, trained and supervised staff.
Education
Bachelor of Science - Automation
University of West Attica
Skills
- Business plans
- Coaching
- Customer relations
- Customer satisfaction
- Delivery
- Department of health
- English
- Executive management
- Event Management
- Hospitality Management
Certification
- ServSafe certification
- NYC Food handlers
Timeline
General Manager
Wonder
06.2024 - Current
Director of Food And Beverage
Archer Hotel
04.2022 - 06.2024
General Manager
Butler Hospitality
03.2019 - 04.2022
Shift Lead
Butler Hospitality
02.2018 - 03.2019
Product Specialist
Megas Yeeros S.A
11.2016 - 01.2018
Restaurant Manager
Kandavlos
01.2011 - 09.2016
Bachelor of Science - Automation
University of West Attica
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