Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Aldo Brataj

New York,NY

Summary

F&B Professional High-energy F&B management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Experience in large scale caterings for medical professionals during Covid.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Wonder
06.2024 - Current
  • Led the opening of a brand new location, hiring team members, setting up schematics, creating job flows and implemented policies
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove week-over-week business growth while leading operations, strategic vision, and long-range planning.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Director of Food And Beverage

Archer Hotel
04.2022 - 06.2024
  • Developed and implemented innovative strategies to enhance the hotel's F&B offerings, aligning with the brand's vision and objectives
  • Continuously monitor industry trends and competitor activities to ensure the hotel remains competitive
  • Directed and supervised the day-to-day operations of all F&B outlets, including restaurants, bars, room service, and catering services
  • Implemented efficient systems and procedures to optimize productivity and uphold quality standards
  • Took ownership of the F&B budget, forecasting revenue targets and managing costs effectively to maximize profitability
  • Analyzed financial reports and performance metrics to identify opportunities for revenue growth and cost savings
  • Collaborated with the culinary team to curate innovative menus that reflect the hotel's culinary identity and cater to the preferences of our diverse clientele
  • Ensured that menus are regularly updated to showcase seasonal ingredients and culinary trends
  • Upheld the hotel's reputation for excellence in F&B by consistently delivering memorable dining experiences
  • Foster a culture of guest-centricity among F&B staff, emphasizing personalized service and attention to detail
  • Recruited, trained, and mentored a talented team of F&B professionals, fostering a culture of teamwork, excellence, and continuous learning
  • Provided ongoing feedback and coaching to ensure high levels of performance and job satisfaction
  • Ensured compliance with all relevant health, safety, and sanitation regulations, maintaining impeccable cleanliness and hygiene standards across F&B outlets
  • Implemented measures to minimize risk and ensure the safety of guests and staff
  • Event Management: Oversaw the planning and execution of special events, banquets, and private functions, working closely with the sales and events teams to deliver seamless experiences for parties of 20-200 guests.

General Manager

Butler Hospitality
03.2019 - 04.2022
  • Mentored and motivated team members to achieve challenging business goals
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
  • Handled cash accurately and prepared deposits
  • Taught staff strategies for completing work and smoothly carrying out senior management directives
  • Built the operations for large scale caterings of hotels that hosted medical personel, medical professionals and quarantined patients during Covid.

Shift Lead

Butler Hospitality
02.2018 - 03.2019
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
  • Regulated inventory count and supply during shift hours
  • Observed packing operations to verify conformance to specifications.

Product Specialist

Megas Yeeros S.A
11.2016 - 01.2018
  • Continually expanded knowledge of yeeros meat product line
  • Researched product's technical specifications and accurately communicated information
  • Trained and provided coaching to 5 junior team members
  • Liaised between customers and manufacturing to design new product
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Restaurant Manager

Kandavlos
01.2011 - 09.2016
  • Purchased adequate quantities of food, beverages, equipment and supplies
  • Developed, implemented and managed business plans to promote profitable food and beverage sales
  • Created fun team building activities to engage staff in up-selling to meet revenue targets
  • Carefully interviewed, selected, trained and supervised staff.

Education

Bachelor of Science - Automation

University of West Attica

Skills

  • Business plans
  • Coaching
  • Customer relations
  • Customer satisfaction
  • Delivery
  • Department of health
  • English
  • Executive management
  • Event Management
  • Hospitality Management

Certification

  • ServSafe certification
  • NYC Food handlers

Timeline

General Manager

Wonder
06.2024 - Current

Director of Food And Beverage

Archer Hotel
04.2022 - 06.2024

General Manager

Butler Hospitality
03.2019 - 04.2022

Shift Lead

Butler Hospitality
02.2018 - 03.2019

Product Specialist

Megas Yeeros S.A
11.2016 - 01.2018

Restaurant Manager

Kandavlos
01.2011 - 09.2016

Bachelor of Science - Automation

University of West Attica
Aldo Brataj