Aldo Martinez
Summary
Adept at leading teams and enhancing customer satisfaction, my tenure at the United States Army and AutoZone showcases a proven track record in maintaining equipment and fostering teamwork. Skilled in cash handling and delivering exceptional service, I consistently surpassed sales targets, demonstrating reliability and a positive attitude in high-stress environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Infantryman
United States Army
08.2022 - 02.2025
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Maintained military equipment and vehicles.
Key Holder/Delivery Driver
Sherwin Williams Co
05.2020 - 08.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Delivered packages to customer doorsteps and business offices.
Part Sales Manager
AutoZone
11.2017 - 03.2020
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
- Played an instrumental role in achieving or surpassing monthly sales targets consistently throughout tenure as Part Sales Supervisor.
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Implemented innovative merchandising techniques that showcased parts effectively for increased visibility among customers.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
Education
High School Diploma -
Everglades Preparatory Academy
Homestead, FL05-2018
Skills
- Team leadership
- Customer service
- Positive attitude
- Cash handling
- Teamwork and loyalty
- Dependable and reliable
- Maintaining equipment
- Workplace safety
Certification
- Basic Combat Training Graduation Certificate – Various Basic Training Locations across all branches of the military.
- Tactical Combat Casualty Care Certification (TCCC) – National Association of Emergency Medical Technicians in conjunction with the Committee on Tactical Combat Casualty Care.
- Florida Driver's License
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Infantryman
United States Army
08.2022 - 02.2025
Key Holder/Delivery Driver
Sherwin Williams Co
05.2020 - 08.2022
Part Sales Manager
AutoZone
11.2017 - 03.2020
High School Diploma -
Everglades Preparatory Academy