Aldo Ripley
Miami,FL
Summary
Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
7
7
years of professional experience
Work History
Operations Coordinator / Store Manager
GnG Boutique
Miami, FL
06.2022 - Current
- Model's best practices such providing personalized recommendations and guiding each customer through their in-store shopping experience
- Open and close the store independently
- Set up events in-store and other locations
- Manage and provide customer service in Events
- Manage in-store appointments
- Monitor and maintain store inventory and communicate product needs to the Owner
- Introduce new products to customers and recommend items based on their needs
- Effectively handle in-store customer complaints and answer questions related to the merchandise and store policies
- Fulfill in-store custom orders by completing and contacting customers when ready.
Sports / Data Specialist
Juega en Linea
01.2018 - 01.2023
- Working as a sports analyst for the largest Venezuelan Gambling Company (JuegaenLinea)
- As a Sports Specialist I worked directly with the Marketing team on the topics most relevant to the sporting world to find the most optimal way of combining what’s relevant with social media and the betting world
- This occurred for all of social media platforms which cover all LATAM
- As a Data Specialist I gather all possible data over different periods of time and predict/study the algorithms to enhance the efficiency of the company.
Cushman and Wakefield at Bill and Melinda Gates foundation
01.2019
- Worked in the shipping and receiving department for the Bill and Melinda Gates Foundation with Cushman/Wakefield
- We oversaw who would go in and out of the docs, handed out all packages for employees, sent out all mail/packages for the employees, and took care of the different facets of the facilities.
Athletic Activities Member at Ignite
01.2017 - 01.2018
- Worked at Ignite, which is an organization that works with younger kids
- I oversaw organizing events for kids from different schools, introducing them to the university life and encourage them to keep studying and to stay in school.
Education
Florida International University
08.2021
Columbia Basin College
12.2018
Skills
- Good Communication skills
- Problem solving skills
- Team player
- Attentive
- Detail oriented
- Customer Service
- Conflict Mediation
- Project Scheduling
- Administrative Management Abilities
- Customer Relations
- Operations Management
Languages
Fluent in English and Spanish
Awards
- Sports Management Degree at Florida International University
- General associate degree (Columbia Basin College)
- Scholar Athlete every semester in College - Honor Roll Hall of fame at Miami Christian School (Sophomore to Senior year)
- King David Award at Miami Christian school
- High School Diploma, graduated with highest honors from Miami Christian School
- Google Project Management Certificate
References
References furnished upon request.
Languages
English
Professional
Spanish
Professional
Timeline
Operations Coordinator / Store Manager
GnG Boutique
06.2022 - Current
Cushman and Wakefield at Bill and Melinda Gates foundation
01.2019
Sports / Data Specialist
Juega en Linea
01.2018 - 01.2023
Athletic Activities Member at Ignite
01.2017 - 01.2018
Florida International University
Columbia Basin College