Aldony B Marino
Brooklyn,New York
Summary
Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.
Overview
3
3
years of professional experience
Work History
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking)
Target
08.2023 - 05.2025
- Assisted guests with purchases, returns, and product questions to ensure a smooth shopping experience.
- Operated registers, handled payments, and maintained accuracy in cash handling.
- Stocked shelves, organized displays
- Worked with team members to meet daily store goals and maintain a positive work environment.
- I was always able to help customers with what they needed and giving them the best experience I could.
- I will try to keep myself busy and active during my shifts.
- Managed approximately 30 tasks, purchases, and question per day from customers.
Cashier/Stock/sales Associate
Ace hardware
08.2022 - 06.2023
- Hands-on Problem Solving: Help customers find the right tools and materials while learning how to fix and build things yourself.
- Product Knowledge Growth: Gain experience with a wide range of tools, paints, plumbing, electrical, and construction supplies.
- Customer Service Skills: Develop strong communication skills by assisting diverse customers with their home improvement needs.
- I was able to managed approximately 25 customers with there needs and helping them leave with the right items and keeping them happy.
Education
Bachelor - Finance, Minor in economics
The Bernard M. Baruch College
New York City, NY01.2028
High School Diploma -
New Design Highschool
New York City, NY06.2024
Skills
- Proficient in computer software applications
- Exceptional communication
- Strong empathy
- Stress tolerance
- Complaint handling
- Customer service
- Guest relations
- Computer skills
- Guest accommodations
- Issue resolution
- Flexible schedule
- Product sales
- Payment processing
Languages
English
Full Professional
Spanish
Professional Working
Hobbies and Interests
Streetwear trends, Volleyball, Art & design, and Soccer.
Community Service
Babysitter,New York City, NY, 2022-08, 2025-05, Babysits lots of kids and what i did was overseeing daily schedules, preparing wholesome meals, and providing help in homework assistance., Honed my problem-solving, communication, and patience skills through adeptly navigating challenges, resolving conflicts, and fostering a positive and engaging atmosphere for children.
Timeline
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking)
Target
08.2023 - 05.2025
Cashier/Stock/sales Associate
Ace hardware
08.2022 - 06.2023
High School Diploma -
New Design Highschool
Bachelor - Finance, Minor in economics
The Bernard M. Baruch College
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