Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aldrich Caamic

Franklin

Summary

Highly adaptable operations and customer service specialist with over 14 years of experience in logistics, sales, inventory management, project management and customer support across various industries. Proven track record in the automotive and service sectors, including roles at Tesla, Peotter’s Autobody, AT&T, and Atlantic Health Systems. Skilled in coordinating vehicle logistics, managing inventory, conducting quality control inspections, and delivering top-tier customer experiences. Known for problem-solving, organizational efficiency, and the ability to thrive in fast-paced environments. Excited to contribute operational expertise and attention to detail to Rivian's Delivery & Field Operations team as a Vehicle Operations Specialist.

Overview

15
15
years of professional experience

Work History

Food Services Representative

Atlantic Health Services
06.2024 - Current
  • Handled day-to-day logistics of food services, including inventory management and ensuring timely delivery of meals to patients, supporting operational efficiency
  • Maintained high standards of cleanliness and organization, ensuring compliance with health and safety regulations
  • Collaborated with cross-functional teams to improve workflow and maintain smooth operations

Retail Sales Consultant

AT&T
10.2023 - 06.2024
  • Managed daily operations of retail sales, including inventory tracking and product availability to ensure smooth sales processes
  • Provided excellent customer service, regularly ranking in the top 10% for customer satisfaction
  • Handled challenging customer interactions with professionalism, focusing on resolving issues quickly and efficiently

Tesla Advisor/Solar Project Manager/Assisted in Vehicle Readiness and Delivery

Tesla
12.2019 - 09.2023

Tesla Advisor

  • Conducted product demonstrations, test drives, and vehicle sales consultations, consistently meeting and exceeding sales targets
  • Provided in-depth knowledge of Tesla’s electric vehicles and solar energy products, educating customers on features and benefits
  • Collaborated with the delivery team to achieve regional sales goals, while maintaining high levels of customer satisfaction
  • Ranked #1 in the East Coast for commercial solar sales, demonstrating exceptional sales and customer relationship management skills


Solar Project Manager

  • Managed a pipeline of 200-300 solar projects, overseeing the full lifecycle from order placement to installation and final inspections
  • Collaborated with townships, customers, and authorities to ensure timely approvals and completion of projects, adhering to all local regulations
  • Led project planning, managing timelines and resources to ensure projects were completed on schedule
  • Worked closely with customers to provide regular updates, addressing concerns, and ensuring a smooth process from start to finish
  • Maintained high levels of customer satisfaction, contributing to Tesla’s leadership in the solar energy market


Assisted in Vehicle Readiness and Delivery during EOQs

  • Ensured all vehicles were delivery-ready, conducting detailed inspections, cleaning, and quality checks
  • Managed the staging of vehicles for customer pickups, ensuring smooth and organized delivery operations
  • Guided customers through the vehicle delivery process, ensuring all necessary paperwork and registration documents were completed accurately
  • Conducted final inspections and vehicle walkthroughs with customers, addressing any questions and ensuring a positive delivery experience
  • Consistently exceeded delivery goals, contributing to record-breaking delivery performance in the region

Sales and Production Manager

Peotter's Autobody/Ceramic Pro Summit
09.2021 - 11.2022
  • Implemented innovative sales techniques to drive revenue growth
  • Leveraged analytical skills to address customer concerns and enhance satisfaction
  • Exhibited visionary leadership in overseeing the entire customer journey, ensuring quality and efficiency
  • Oversaw vehicle detailing and customization operations, including quality control and final inspections before delivery to customers, ensuring vehicles were in optimal condition
  • Managed inventory for vehicle detailing supplies, ensuring adequate stock levels and efficient use of resources
  • Led the launch of two new locations, ensuring operational readiness and organizational structure were in place

General Manager/Director of Operations

CMC llc
01.2015 - 03.2021
  • Directed operations across multiple locations, including managing inventory, logistics, and ensuring that day-to-day processes ran smoothly
  • Spearheaded the opening of new store locations, coordinating everything from equipment setup to staff training
  • Developed and implemented operational strategies that increased efficiency and improved profitability

Store Manager

Roosterspin
01.2015 - 05.2017
  • Managed daily operations, including inventory management, staffing, and training
  • Coordinated large events and bookings, ensuring a seamless experience for customers and optimizing operations

Server/MIT

Mcloone's Pier House
04.2015 - 06.2016
  • Delivered fine dining service with attention to detail, ensuring exceptional customer experiences
  • Assisted in the launch of a new location, contributing to the setup and smooth operation of the restaurant

Server/Bartender/Supervisor

Charlie Brown's Fresh Grill
01.2012 - 02.2015
  • Managed service operations, ensuring high levels of customer satisfaction and coordinating staff to maintain efficiency

Busser, Takeout, Host, Server

Applebee's
03.2010 - 12.2014
  • Developed strong multitasking abilities, handling various roles in a high-turnover restaurant environment
  • Maintained high performance across all roles, consistently receiving positive feedback from customers

Theater Associate

Robert's Chatham Theater
05.2010 - 01.2011
  • Managed transactions and inventory, ensuring smooth operation of the theater's concession stand and ticketing system

Education

Business Management -

Union County College
Union, NJ
01.2017

Biology and Criminal Justice -

Kean University
Union, NJ
01.2014

Biology -

Montclair State University
Montclair, NJ
01.2011

Skills

  • Operations & Logistics: Vehicle management, inventory control, quality inspections, delivery coordination
  • Customer Service: Proven ability to deliver exceptional customer experiences, resolve issues efficiently, and maintain positive relationships
  • Teamwork & Leadership: Collaborating across teams, managing staff, and ensuring seamless cross-functional communication
  • Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), internal business platforms

References

  • Christian Fabregas, Tesla, 201-772-9852
  • Brandon Gershon, Tesla, 973-303-8721
  • Leevens Clervil, Tesla, 908-418-0027
  • Trevor Williams, Tesla, 732-320-5025
  • Mohammed Khalil, AT&T manager, 973-573-0211
  • Benjamin Frensh, AT&T manager, 862-200-1175
  • Raphael Tolentino, Peotter's and Roosterspin Manager, 908-422-8753
  • Dave Goode, Tesla Manager, 646-468-5482
  • Matthew Wanamaker, Tesla, 848-461-2642

Timeline

Food Services Representative

Atlantic Health Services
06.2024 - Current

Retail Sales Consultant

AT&T
10.2023 - 06.2024

Sales and Production Manager

Peotter's Autobody/Ceramic Pro Summit
09.2021 - 11.2022

Tesla Advisor/Solar Project Manager/Assisted in Vehicle Readiness and Delivery

Tesla
12.2019 - 09.2023

Server/MIT

Mcloone's Pier House
04.2015 - 06.2016

General Manager/Director of Operations

CMC llc
01.2015 - 03.2021

Store Manager

Roosterspin
01.2015 - 05.2017

Server/Bartender/Supervisor

Charlie Brown's Fresh Grill
01.2012 - 02.2015

Theater Associate

Robert's Chatham Theater
05.2010 - 01.2011

Busser, Takeout, Host, Server

Applebee's
03.2010 - 12.2014

Biology and Criminal Justice -

Kean University

Biology -

Montclair State University

Business Management -

Union County College
Aldrich Caamic