Aldwin Oplado
Elmhurst
Summary
Bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Carla
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Mad Dog & Beans Mexican Cantina
08.2022 - 05.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Head Bartender
The Nook NYC
09.2022 - 04.2023
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Head Bartender
The Cauldron
06.2020 - 08.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Front Desk Agent
Hilton Tampa Downtown
01.2018 - 10.2018
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Housekeeper
Raffles Hotel
06.2015 - 06.2017
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
06.2015
Skills
- Payment Processing
- Health Codes Compliance
- Suggestive Selling
- Classic Cocktails
- Highly Reliable
- Outgoing Personality
Timeline
Bartender/Server
Carla
07.2024 - Current
Head Bartender
The Nook NYC
09.2022 - 04.2023
Bartender
Mad Dog & Beans Mexican Cantina
08.2022 - 05.2024
Head Bartender
The Cauldron
06.2020 - 08.2022
Front Desk Agent
Hilton Tampa Downtown
01.2018 - 10.2018
Housekeeper
Raffles Hotel
06.2015 - 06.2017
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
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