Dynamic professional with a proven track record at Northwood Manufacturing Inc., excelling in team leadership and process improvement. Recognized for enhancing productivity and fostering collaboration, while demonstrating strong problem-solving skills and attention to detail. Committed to delivering exceptional customer service and maintaining a positive work environment.
Overview
10
10
years of professional experience
Work History
Harbor Truss & Supply
Don Kirk
09.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Team Leader
Northwood Manufacturing Inc.
09.2018 - 07.2024
Led production teams to ensure efficient workflow and adherence to safety protocols.
Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Implemented process improvements that enhanced productivity and reduced downtime across operations.
Coordinated daily schedules to optimize resource allocation and meet production targets.
Conducted performance evaluations, providing constructive feedback to drive employee engagement and growth.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Mechanic
La Grande Auto Repair
05.2016 - 02.2017
Diagnosed and repaired vehicles using advanced diagnostic tools and equipment.
Conducted routine maintenance checks to ensure optimal vehicle performance and safety.
Managed inventory of parts and supplies to minimize downtime during repairs.
Provided exceptional customer service by explaining repair processes and recommendations clearly.
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
Responded to inquiries via phone and email, providing exceptional customer service support.
Developed and maintained positive relationships with clients, improving overall satisfaction rates.
Kept reception area clean and neat to give visitors positive first impression.