Alea Johnson
Dallas,TX
Summary
Driven Forklift Operator with a strong focus on safety and detail. Engages in challenging tasks and fosters teamwork through empathy and effective problem-solving. Committed to maximizing efficiency and achieving team goals while maintaining a positive atmosphere.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front End Cashier
Lowe’s
Dallas, Tx
12.2025 - Current
- Operated cash register for customer transactions at retail store.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and gift card transactions accurately and securely.
- Resolved customer complaints with professionalism and empathy.
- Greeted customers warmly and asked if they needed help.
- Kept register terminal area and store clean and orderly.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Gained understanding of different departments to effectively assist in store operations. of other departments to provide coverage and keep store operational.
Forklift Operator/Material Handler
Regal Rexnord
Columbia City, Indiana
10.2024 - 08.2025
- Operated forklifts to transport materials within the warehouse.
- Loaded and unloaded goods from trucks and storage areas
- Collaborated with team members to ensure efficient workflow in the facility.
- Followed safety protocols to minimize risks during operations.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Ensured safety procedures were followed when operating forklifts.
- Maintained current forklift training and certification as required by company policies.
- Packaged, labeled and tagged goods before transfer.
- Maintained yard appearance, keeping ground clean and clear.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Banded completed goods (tractor clutches) using a banding machine for safe and secure domestic and international shipping.
- Used a tugging machine to remove and rotate unneeded parts from active lines and replenished/replaced with needed parts for following orders.
Online Grocery Pickup Associate
Walmart
Boise, Idaho
03.2024 - 07.2024
- Assisted customers with online grocery orders during pickup times.
- Organized and loaded groceries into customer vehicles efficiently.
- Communicated with team members to ensure order accuracy and completeness.
- Followed safety protocols while handling food and merchandise.
- Engaged with customers to provide excellent service and support.
- Adapted quickly to changing priorities in a fast-paced environment.
- Packed and prepared orders for timely delivery to customers.
- Provided training and support for new employees joining the company's online grocery team.
Shift Lead
Walgreens
Boise, Idaho
05.2022 - 12.2022
- Supervised daily store operations and ensured compliance with company policies.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Supervised staff during shift changes and ensured transition went smoothly.
- Trained and mentored new team members in customer service standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Responded to customer inquiries and complaints in a professional manner.
- Handled cash register transactions accurately while providing excellent customer service.
- Implemented safety protocols to ensure a secure shopping environment.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Handled emergency situations with composure and in accordance with company guidelines.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Provided guidance and support to other team members as needed.
- Counted and balanced registers.
Education
Centennial High School
Boise, IdahoSkills
- Forklift operation
- Customer service
- Conflict resolution
- Attention to detail
- Point of sale
- Cash handling
- Problem-solving
- Palletizing
- Material handling
Certification
- Sit down and stand up forklift certified
References
References available upon request.
Timeline
Front End Cashier
Lowe’s
12.2025 - Current
Forklift Operator/Material Handler
Regal Rexnord
10.2024 - 08.2025
Online Grocery Pickup Associate
Walmart
03.2024 - 07.2024
Shift Lead
Walgreens
05.2022 - 12.2022
Centennial High School