Alea Ramsey-Ham
Gaffney,SC
Summary
Dynamic finance professional with extensive experience at Cherokee County Administration, excelling in financial reporting and budget management. Proven track record in internal auditing and cash flow optimization, fostering strong bank relationships. Adept at leading teams and enhancing customer service, driving continuous improvement in financial operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Deputy Treasurer
Cherokee County Administration
Gaffney, SC
05.2023 - Current
- Coordinated with external auditors during yearly audits of financial statements.
- Implemented new accounting software system throughout the treasurer's office.
- Reviewed invoices for accuracy prior to payment processing.
- Maintained records of all transactions related to the office of Treasurer.
- Provided support to the Treasurer in preparing annual budget documents.
- Conducted internal audits of all accounts payable processes to ensure accurate payments.
- Analyzed financial data for accuracy and prepared detailed reports for the Treasurer.
- Managed accounts receivable activities such as billing customers, tracking payments, resolving disputes.
- Facilitated communication between staff members within the treasurer's office regarding fiscal matters.
- Investigated discrepancies between budgeted amounts and actual expenditures.
- Ensured timely collection of delinquent accounts by coordinating with attorneys or other agencies as needed.
- Reviewed monthly financial statements for completeness and accuracy prior to distribution.
- Reconciled accounts with statements and invoices on monthly basis, investigating, and resolving discrepancies to maintain records accuracy.
- Liaised with banks and other capital providers to maintain continuous access to capital.
- Collaborated with finance and accounting departments to deliver comprehensive financial information to facilitate decision making for management, stakeholders and parent company.
- Produced financial reports and audit documentation to facilitate internal and external auditing.
- Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
- Managed accounting, payroll, and financial reporting activities.
- Contacted non-compliant accounts to discuss payment options.
- Managed cash flows to optimize year-end tax benefits.
- Managed day-to-day finance operations by working closely with accounting, accounts payable, accounts receivable and payroll staff to provide direction.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Supervised month-end close processes and reconciled treasury transactions.
Co-Owner/Operator
A Kut Above Salon
Gaffney, SC
06.2005 - Current
- Collaborated with other professionals in the beauty industry.
- Performed haircuts, coloring, highlighting and styling techniques.
- Trained new staff members on salon policies and procedures.
- Performed scalp treatments to improve hair health and texture.
- Advised clients on how to maintain their new hairstyles at home.
- Provided consultations to clients on beauty treatments, products and services.
- Managed appointments through scheduling software program.
- Maintained cleanliness of salon equipment and tools.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Engaged with customers by providing friendly conversation during services.
- Ensured proper sanitation practices were followed at all times.
- Assisted customers in selecting appropriate retail products for their needs.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Responded to customer inquiries by phone, email, and in person.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Operated cash registers to receive payments from patrons.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Developed and implemented marketing strategies to attract new customers.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Analyzed financial reports to identify areas of improvement in operations.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Reviewed employee performance evaluations regularly for accuracy and fairness.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Engaged in community and industry events to network, promote the business, and stay informed on market developments.
Manager
Check Into Cash
Spartanburg, SC
02.2001 - 07.2004
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Conducted performance reviews for team members.
- Ensured compliance with regulatory requirements and industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Streamlined communication channels, improving information flow and decision-making speed.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed risk by developing and implementing effective risk management strategies.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Developed and implemented strategic plans to achieve company objectives.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Administered delinquency cycle from start to finish, managing collections calling, skip tracing, outside collections agency coordination and related litigation.
- Monitored the progress of collections activities regularly.
- Communicated effectively with clients to ensure timely collections.
Assistant Manager/Sales Associate
Badcock Home Furniture
Gaffney, SC
05.1996 - 06.2000
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
Education
Cosmetology License - Cosmetology
Kenneth Schuler Cosmetic Arts
Spartanburg, SC06-2004
High School Diploma -
Gaffney Senior High School
Gaffney Sc06-1996
Skills
- Financial reporting
- Budget management
- Internal auditing
- Cash flow management
- Accounts payable
- Accounts receivable
- Customer service
- Bank relationship management
- Tax compliance
- Cash management
- Continuous improvement
- General ledger maintenance
- Transaction documentation
- Bookkeeping
- Cash handling
- Staff management
Affiliations
- Always meeting new people
- Learnig new places
- Travel
Accomplishments
- published photo of model hair & make up in national magazine
- Grew 2 person salon into a full service 10 person salon
Certification
- cosmetology license
Timeline
Deputy Treasurer
Cherokee County Administration
05.2023 - Current
Co-Owner/Operator
A Kut Above Salon
06.2005 - Current
Manager
Check Into Cash
02.2001 - 07.2004
Assistant Manager/Sales Associate
Badcock Home Furniture
05.1996 - 06.2000
Cosmetology License - Cosmetology
Kenneth Schuler Cosmetic Arts
High School Diploma -
Gaffney Senior High School