Alea Washington
Richmond,IN
Summary
Results-driven executive skilled in developing and executing strategic initiatives that enhance operational excellence. Known for fostering client relationships and implementing effective training programs that drive high levels of customer satisfaction and retention.
Overview
12
12
years of professional experience
Work History
CEO
Big Boss Clean
Richmond, IN
01.2025 - Current
- Developed strategic initiatives to enhance operational efficiency across cleaning services.
- Implemented comprehensive training programs for staff on best practices and safety standards.
- Fostered relationships with clients to ensure high levels of satisfaction and retention.
- Streamlined communication processes between departments to improve service delivery.
Childcare Provider
Cassie's Creative Kids
Richmond, IN
07.2023 - Current
- Developed and implemented engaging educational activities tailored to children's developmental needs.
- Maintained a safe, clean, and nurturing environment for children through consistent supervision.
- Fostered positive relationships with parents through regular communication and feedback on child progress.
- Mentored new staff on best practices in childcare and classroom management techniques.
CEO
Givonne Royale
Richmond, IN
09.2021 - Current
- Oversaw budgeting processes, ensuring financial health and resource allocation effectiveness.
- Collaborated with suppliers to negotiate contracts that optimize cost savings and service quality.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Assistant Manager
Love's Travel Stop With Hardees
01.2019 - 02.2020
- Supervised daily operations to ensure compliance with company policies and customer service standards.
- Trained and mentored team members on effective food preparation and service techniques.
- Implemented inventory management processes to minimize waste and enhance stock accuracy.
- Coordinated scheduling for staff, optimizing labor resources during peak traffic periods.
General Manager
Burger Time
Richmond, IN
05.2017 - 12.2018
- Directed daily operations to enhance efficiency and customer satisfaction.
- Implemented training programs for staff to improve service quality and productivity.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Developed marketing strategies to increase brand awareness and drive foot traffic.
- Led team meetings to align goals, address challenges, and foster a collaborative culture.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cook/Bakery Manager
Madison Correctional Facility
Madison, IN
02.2014 - 02.2017
- Prepared and cooked meals for inmates following strict safety and sanitation guidelines.
- Monitored food quality and presentation to ensure compliance with facility standards.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Trained new staff on kitchen procedures and safety protocols to enhance team performance.
Education
Word, Excel, Power Point Certificate
Oakland University
Rochester, MI10-2015
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Quality control planning
Timeline
CEO
Big Boss Clean
01.2025 - Current
Childcare Provider
Cassie's Creative Kids
07.2023 - Current
CEO
Givonne Royale
09.2021 - Current
Assistant Manager
Love's Travel Stop With Hardees
01.2019 - 02.2020
General Manager
Burger Time
05.2017 - 12.2018
Cook/Bakery Manager
Madison Correctional Facility
02.2014 - 02.2017
Word, Excel, Power Point Certificate
Oakland University