
Dynamic professional with a proven track record in customer service and administrative support at Ultimate Plumbing. Excelled in adaptability and active listening, enhancing customer satisfaction and streamlining appointment processes. Demonstrated exceptional teamwork and attention to detail, significantly improving operational efficiency.
- Scheduled and confirmed appointments
-Scheduled meetings for Management
-Answered and directed incoming calls using a multi-line telephone system
-Answered incoming calls using a multi-line system to provide general information and answer inquiries
-Updated and recorded customer or client information to maintain accounts
-Filed Invoices and Receipts
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance during buys shifts
-Greeted guests and gathered information to seat groups or place on waitlist
-Offered seating and other special accomodations to customers according to preferences and dining area volume
-Answered the telephone to provide dining information and take reservations
-Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
-Time Management
-Adaptability
-Teamwork
-Active Listening
-Customer Service
-Attention to Detail
-Work Ethic