Aleah Anderson
Fort Stewart,GA
Summary
Dedicated Logistics professional specializing in managing freight carrier relationships focused on cost-effective logistics solutions. Good organizational, customer relations and project management skills. Analytical thinker with superior work ethic.
Overview
7
7
years of professional experience
Work History
Transportation Specialist
406th AFSBN
05.2023 - Current
- Serve as a transportation assistant in coordinating the movement of personnel and equipment
- Prepares, maintains, and reports deployment status of units, personnel, and cargo to higher authority
- Trains military units in preparation of transportation linehaul movements
- Apply logistic support and conduct material inspections and verifications to determine proper shipping, classification, packaging, and labeling in accordance with established guidelines
- Ensures all documents meet regulation standards and all joint inspections, briefings security actions are completed prior to movement
- Works directly with fellow employees in processing military vehicles to determine weights, center of balance and proper configuration for shipment on Military and Commercial aircraft and / or shipment by commercial line haul
- Inputs shipment data into system to determine carrier and mode of transportation
- Develop rates and routes for shipment of freight by all modes of transportation
- Discuss shipments with customer personnel and other agencies for movement
- Provide all flight updates to Chief of Transportation Division (ITO)
- Create wheels up/down mission reports using Microsoft Excel
- Provided mission deployment preparation briefings to units in preparation for their deployments to various countries
- Analyze equipment data generated through Transportation Coordinators’ Automated Information for Management System (TC-AIMS)
- Utilize relevant transportation systems for booking transportation requirements such as CMOS, Financial Air Clearance Transaction System (FACTS)
- Maintains a comprehensive working knowledge of Web Visual Logistics Information System (WEBVLIPS), Defense Automatic Addressing System (DAASC), Global Air Transportation System (GATES0).
Server
Jonathan’s Grille
10.2021 - 05.2023
- Accepts, updates and cancels reservations through the automated system
- Conducts a large table section sufficiently which turns over about every 1.5 hours; Serving ~60 guests during busy shifts
- Always provide helpful and friendly service to all customers
- Operates telephone switchboard to connect incoming calls and to answer in-house calls
- Provides customers with general information on leisure activities available in the local area
- Reviews forms, orders, invoices and other respective documents for multiple departments to complete payment processes
- Responsible for the guest reception area and for the scheduling of rooms and spaces for meetings and related required services
- Receives and deals with complaints from guests and directs them to the restaurant manager
- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings
- Operate as sole cocktail server on weekend shifts and with one bartender providing service to 18 tables
- Increase guest check to meet milestone plans and describes appetizers, specialty items, and wine selections
- Ensure the server stand is safe, clean, and well-stocked throughout each shift.
Bartender
Blaque Cigar Lounge
09.2021 - 06.2022
- Provided professional, courteous customer service and resolves controversies, interfaces with customers
- Communicated customer needs in order to achieve improvements in service
- Kept simple account ledgers, processes transactions and advises on funding requirements
- Preserved guest reservation figures in regard to turn-down business and reservations processed
- Maintained control over funds during each shift
- Actively participated in the team building activities including consensus decision making, group/team problem solving, development of team objectives and process improvement activities
- Supported team objectives and commits to teamwork by sharing knowledge and skills with others; assisted team members and respond constructively to views expressed by others
- Provided training for new customer service agents
- Composed correspondence on administrative support or clerical function of the lounge
- Prepared a variety of operational reports based on figures and data obtained from files and records
- Used Microsoft word, excel and PowerPoint processing software to input/edit correspondence and/or reports
- Responsible for keeping the bar area safe, clean, and well-stocked throughout the entire shift
- Performed daily inventory requirements for audits
- Prepared and delivers drinks to customers accurately and promptly
- Performed wait staff duties for diners by taking food and snack orders and liaising with the kitchen
- Monitored customers to ensure they were not over-served alcohol and refused to provide drinks to customers who showed signs of intoxication to avoid liability.
Server/Bartender
Texas Roadhouse
07.2017 - 08.2021
- Set up bar for operation, obtain cash bank, and stocks bar
- Prepared a wide variety of alcoholic and non-alcoholic beverages and cocktails
- Recorded sales using a point-of-sales system and makes change
- Washed and sanitizes glasses and keeps bar, utensils, equipment, and work area are clean and sanitary
- Buses and wipes tables
- Checked inventory of all beverages and merchandise at the opening and close of business
- Ensured stock level was maintained to meet operations
- Submitted an estimate of stock requirements to the supervisor
- Counted and turned in cash to the cashier or manager and prepared a cashier report
- Performed a variety of related tasks such as the following: checks inventory of liquor, beer, wines and other items; requisitions items needed for complete operation of the bar or informs supervisor of needed items; receives and checks incoming merchandise; places items in proper storage areas; cleans bar equipment and service area
- Assured area was clean, sanitary, and free of such hazards as spilled food or drink; secured the bar at closing time
- Resolved problems or seek assistance by notifying supervisor when recognizing intoxicated or unruly patrons
- Mixed and served a variety of alcoholic drinks to order
- Assisted customers by discussing different kind of beverages available, contents, and occasionally mixing special drinks according to customer direction
- Collected money for beverages or items sold, and made change, operating cash register
- Answered questions from patrons concerning scheduled entertainment, club activities, services available, etc
- Used tact and courtesy to deny further sale of alcoholic beverages to patrons whose conduct became unruly or appeared inebriated
- Notified security or manager if problems or unusual incidents arise
- Skilled at anticipating, identifying, and fulfilling customer needs and conveying special orders to the kitchen
- Memorized standard menu along with different specials per night for entrées, sauces, desserts, and specialty drinks, sandwiches, and appetizers
- Provided guests with an ideal dining experience and advises knowledge and familiarity of the menu to guide guests in food and beverage selection
- Served guests efficiently, handling busy times with ease, professionalism, and a smile
- Assists personnel during rush periods to foster and promote teamwork while providing exceptional service and guest dining experience.
Education
Bachelor of Science - Family & Consumer Sciences, Nutrition & Hospitality Management
Alabama A&M University
07.2021
Skills
- Deployment Operations
- Linehaul Movements
- Shipping & Freight
- Load Planning
- Documentation Management
- Critical Thinking
- Inspecting vehicles
- Shipping Regulations
- Transportation Planning
- Coordinating schedules
References
Available Upon Request
Community Service
- Nutrition & Hospitality Management Club
- YMCA
- Kids in the Kitchen Program
- Phi Beta Lambda Business Fraternity Inc. member
- Volunteered at Martin Luther King Jr Elementary
- Huntsville Breast Cancer Awareness Participant
- ALDA in Montgomery, AL
- Phi Beta Lambda Canned Food Drive
Timeline
Transportation Specialist
406th AFSBN
05.2023 - Current
Server
Jonathan’s Grille
10.2021 - 05.2023
Bartender
Blaque Cigar Lounge
09.2021 - 06.2022
Server/Bartender
Texas Roadhouse
07.2017 - 08.2021
Bachelor of Science - Family & Consumer Sciences, Nutrition & Hospitality Management
Alabama A&M University
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