Hi, I’m
Aleah Carero
Ballston Spa,NY
Summary
Dynamic and results-driven professional with extensive experience as Head Housekeeper at Boxley Services. Proven expertise in training and mentoring staff while ensuring compliance with sanitation standards. Exceptional organizational skills and a strong focus on customer service have consistently enhanced guest satisfaction and operational efficiency. Committed to maintaining high-quality service and safety protocols.
Overview
3
years of professional experience
1
Certification
Work History
Boxley Services
Head Housekeeper
05.2022 - 12.2024
Job overview
- Assisted in maintaining cleanliness and organization of guest rooms and common areas.
- Supported team in adhering to safety and sanitation standards.
- Learned proper usage of cleaning tools and equipment for efficient operations.
- Adapted quickly to varying workloads during peak hotel occupancy periods.
- Collaborated with staff to streamline housekeeping tasks and improve workflow efficiency.
- Participated in training sessions to enhance knowledge of housekeeping protocols and best practices.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Created a welcoming atmosphere with attention to detail in room preparation and presentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Target
Warehouse Worker
01.2022 - 04.2022
Job overview
- Operated pallet jacks and forklifts to efficiently transport inventory throughout warehouse.
- Loaded and unloaded merchandise, ensuring accuracy and adherence to safety protocols.
- Organized stock in designated areas to optimize space and facilitate quick retrieval.
- Conducted regular inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to streamline processes, enhancing overall workflow efficiency.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced waste, implementing recycling procedures for packaging materials.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
McDonald’s
Crew Member
09.2021 - 01.2022
Job overview
- Delivered exceptional customer service, ensuring satisfaction in fast-paced environment.
- Operated cash register accurately, managing transactions efficiently.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Prepared food items consistently, adhering to quality and safety standards.
Education
Bryant And Stratton Online
Associate from Paralegal
Skills
- Cleaning practices
- Customer service focus
- Cleaning and sanitation
- Vacuuming and sweeping
- Cleaning bathrooms
- Work inspection
- Exceptional organization
- Training and mentoring
- Staff training and development
- Folding clean laundry
- Team building
- Health and safety compliance
- Window cleaning
- Dusting furniture
- Sanitation standards
- Quality improvements
- Client relations
- Chemical handling
- Guest relations
- Staff management
- Job planning
- Task delegation
- Maintenance scheduling
- Ordering cleaning supplies
- Employee evaluations
- Performance improvements
- Personnel training
- Commercial and residential cleaning
- Polishing surfaces
- Strong leadership
- Safe cleaning with chemicals
- Washing windows
- Team scheduling
- Customer service
- Customer service-focused
- Workload prioritization
- Task assignment
- Waste disposal
- Cleaning techniques
- Customer relationship management
- Invoice processing
- Staff motivation
- Document control
- Vendor management
- Quality assurance controls
Certification
Microsoft word
Microsoft excel
Microsoft teams
Additional Information
I am very good at writing, time management, and communication. I am currently looking for a remote position but open to all opportunities. I am a part time student looking for full or part time work, I am also a very hard worker!
Timeline
Head Housekeeper
Boxley Services
05.2022 - 12.2024
Warehouse Worker
Target
01.2022 - 04.2022
Crew Member
McDonald’s
09.2021 - 01.2022
Bryant And Stratton
Associate from Paralegal
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