Aleah Mellin-Lane

Work History

The Health Plan

09.2022 - Current

Assisted in the development of promotional pricing plans to drive sales growth and customer acquisition.
Optimized margins through regular analysis of cost structures and identification of potential areas for improvement.
Increased operational efficiency within the Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
Improved efficiency of the pricing department by implementing new software tools and automating manual processes.
Evaluated competitive intelligence reports to identify gaps in current offerings, informing strategic decisions about future price adjustments or promotions.
Ensured compliance with company policies and industry regulations by maintaining accurate documentation of all pricing-related actions.

WVU Medicine

08.2020 - 09.2022

Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Correctly coded and billed medical claims for various hospital and nursing facilities.

The Health Plan

08.2019 - 02.2020

Conducted thorough investigations into each claim, gathering relevant data and documentation to support decision-making processes.
Participated in ongoing training programs to stay current on industry developments and maintain a strong understanding of relevant laws and regulations affecting the claims process.
Identified trends in claim patterns, providing actionable insights for process improvements and risk mitigation strategies.
Interacted with clients and employees, which helped cultivate positive working relationships.
Supported internal audit initiatives by providing detailed documentation of claims handling procedures as required for compliance purposes.
Reduced claims processing time by implementing efficient analytical techniques and strategies.
Mentored junior team members, sharing expertise in claims analysis techniques and fostering professional growth within the department.
Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.

Target

06.2018 - 08.2019

Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Met sales goals, supporting organizational health through consistent and reliable service.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Sam's Club

03.2016 - 05.2018

Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Trained team members on cash register operation and cash handling.
Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Operated and maintained bakery equipment, including ovens and mixers.
Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.