Aleah Patton
Rochester Hills,MI
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Dave's Hot Chicken
01.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Mentor
Glams
09.2018 - 06.2023
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Sales Associate, Retail Sales
Nordstrom
07.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier
McDonald's
06.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Ferndale High School
Ferndale, MI05.2023
Skills
- Cash Counting Machine Operations
- Time Management Skills
- Identification Checks
- Stocking and Replenishing
- Credit and Cash Transactions
- Coaching and Mentoring
- Order Taking
- Product and Service Sales
- Refunds and Exchanges
- Cash Register Systems
- Cleaning and Sanitizing
- Money Handling
- Microsoft Excel
Timeline
Cashier
Dave's Hot Chicken
01.2023 - 08.2023
Sales Associate, Retail Sales
Nordstrom
07.2022 - 02.2023
Cashier
McDonald's
06.2020 - 03.2021
Mentor
Glams
09.2018 - 06.2023
High School Diploma -
Ferndale High School