Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular activities
Timeline
Generic

Aleah Ream

Richmond,IN

Summary

Proven in enhancing guest relations and problem-solving, my tenure at AMC and Reid Hospital showcases a knack for maintaining high service standards under pressure. Excelling in proactive engagement and clear communication, I adeptly balanced customer needs with operational efficiency, significantly contributing to improved customer satisfaction. My services also required customer interactions that allowed for positive relations.

Professional food service worker ready to contribute to residential dining environments. Known for delivering excellent service, maintaining cleanliness, and ensuring safety. Collaborative team player who adapts to changing needs, consistently providing reliable support and quality service. Overall, both interactive positions that have provided good experience from customer service based to reliance on other coworkers and bonding.

Overview

3
3
years of professional experience

Work History

Food and Beverage/Theatre Usher

AMC
11.2024 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Multitasked while bombarded with customers and juggling work space.
  • Learning different positions and their workings.

Tray Passer/Food Service Worker

Reid Hospital
07.2022 - 02.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Interacted with different patients and other work members while following safety guidelines.
  • Worked under a stressful environment and keeping a collected attitude.

Education

Associate of Applied Science - General Studies

IU East
Richmond, IN
06-2028

High School Diploma -

Centerville Senior High School
Richmond
06-2024

Skills

  • Versatile Problem-Solving
  • Emergency procedures
  • Proactive Engagement
  • Professional Theatre Conduct
  • Clear Oral Presentation Skills
  • Customer Interaction

Accomplishments

  • I have successfully been able to juggle my high school/college life to my own work life.
  • Also been able to juggle extracurriculars with work.

Extracurricular activities

In my own high school career, I had bounced around from different sports such as doing field in track and field. Joined different clubs like Green Club where we helped recycle and clean the Centerville High school to our own D&D club. Loved choir so we did competition and ended up winning state. From choir, I went on to do musicals for our high school which lead to theater. During theater, I was juggling track and field while also juggling my job at Reid. The only reason I had left Reid Hospital was because of my high school career and being on varsity for both track and bowling my whole high school career. Once I reached a good point in my life, I decided to apply to AMC and ended up staying for a year. For both jobs, I've loved my coworkers and the jobs themselves but had left both for school reasons and flexibility with both. Now that I am a college student at IU East, my clubs and such have moved on. Now, I've focused more on my job while also joining different activates such as metal smithing and clay sculpting. I've stayed at AMC since my senior year at Centerville till my now sophomore year but it was time to move on for a more flexible position.

Timeline

Food and Beverage/Theatre Usher

AMC
11.2024 - Current

Tray Passer/Food Service Worker

Reid Hospital
07.2022 - 02.2023

Associate of Applied Science - General Studies

IU East

High School Diploma -

Centerville Senior High School
Aleah Ream