Aleaha Sulser
Tyler,TX
Summary
Detail-oriented customer service specialist with a strong record of enhancing customer satisfaction through effective communication and problem-solving. Experienced in managing product inquiries and ensuring quality during order fulfillment, contributing to team leadership and a positive work environment. Recognized for a friendly demeanor and expertise in de-escalating situations, fostering trust and open communication among team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Pickup and Delivery
Walmart
Tyler, TX
07.2024 - Current
- Selected high-quality produce and foods for customer orders, ensuring optimal freshness and quality.
- Assisted customers in locating items with exceptional customer service skills.
- Dispensed items to customers and perform closing duties efficiently.
Temp Remodel Associate
Walmart
Tyler, TX
07.2023 - 09.2025
- Relocated aisles and reconfigured shelving units to optimize store layout.
- Moved items and cleaned areas to ensure a tidy and efficient workspace.
- Removed and replaced shelves to maintain store organization and cleanliness.
Cashier
Shoe Carnival
Tyler, TX
01.2023 - 08.2023
- Answered customers' questions and provided information on store procedures or policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier/Shelf Stocker
Dollar Tree
Tyler, TX
09.2022 - 07.2023
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Texas Online Preparatory School
Hallsville, TX06-2023
Some College (No Degree) - Sonography
Tyler Junior College
Tyler, TXSkills
- High-Quality customer service
- Efficient deadline management
- Calm and collective personality
Affiliations
- Vice President of Business Professionals of America (BPA) at my high school
- Member of the student council
Accomplishments
- Exceeded in managing a heavy course load while on the path to early graduation
- A Honor roll
Certification
- Small Business and Entrepreneurship Certification
- Professional communication certification
Timeline
Online Pickup and Delivery
Walmart
07.2024 - Current
Temp Remodel Associate
Walmart
07.2023 - 09.2025
Cashier
Shoe Carnival
01.2023 - 08.2023
Cashier/Shelf Stocker
Dollar Tree
09.2022 - 07.2023
High School Diploma -
Texas Online Preparatory School
Some College (No Degree) - Sonography
Tyler Junior College