Alease Christopher

Work History

Amazon

08.2023 - Current

Housing Works

12.2021 - 06.2023

Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out, and billing payments.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.,
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Checked patient insurance, demographics, and health history to keep information current.
Managed over 25 patients per day.
Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling
Answered telephone calls to offer office information, answer questions, and direct calls to staff

Walgreen's Pharmacy

01.2019 - 12.2021

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Managed over 50 customer calls per day.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders
Resolved third-party billing, computer system and customer service issues
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.