Summary
Overview
Work History
Education
Skills
Timeline
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Aleasha Williams

Sierra Vista,AZ

Summary

enhancing customer satisfaction and streamlining operations across various roles, including at Doss Moving & Storage. Expert in heavy lifting and route planning, combined with exceptional problem-solving skills and adaptability. Achieved notable increases in efficiency and client retention through dedication and professionalism.

Overview

2025
2025
years of professional experience

Work History

Moving Specialist

Doss Moving & Storage
  • Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
  • Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
  • Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
  • Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
  • Organized storage units efficiently, optimizing space usage while ensuring easy access to belongings when needed by clients.
  • Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.

Phone Operator

Dick Sporting Goods
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Handled escalated customer concerns with empathy and tact, leading to satisfactory resolutions.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Developed strong working knowledge of company policies and procedures to provide accurate guidance to callers.
  • Assisted customers with scheduling appointments, confirming details, and making necessary adjustments.

Self Employed

Health Care Assistance
  • Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
  • Contributed to a welcoming atmosphere by engaging in friendly conversations with residents while respecting privacy boundaries.
  • Upheld facility policies and procedures, ensuring the highest quality of care was consistently provided.
  • Provided emotional support and companionship, contributing to a positive living atmosphere for all residents.
  • Continuously monitored residents'' well-being and promptly addressed any concerns to maintain a safe and nurturing living environment.
  • Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.

Dog Grooming

Paw Passion
10.2014 - Current
  • Enhanced customer satisfaction by providing personalized dog grooming services based on breed and owner preferences.
  • Participated in ongoing training opportunities to stay current with industry trends and best practices for dog grooming techniques.
  • Provided a nurturing environment for dogs experiencing separation anxiety or other behavioral issues during their stay.
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Coordinated with veterinary professionals to address any health concerns or injuries that arose during a dog''s time in our care.
  • Assisted patients with daily living tasks, such as bathing, dressing, and grooming, promoting independence and dignity.
  • Demonstrated empathy and understanding when working with pets who may be anxious or fearful during their grooming appointments, taking extra care to ensure their comfort throughout the process.
  • Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience.
  • Facilitated patient independence by teaching self-care skills like grooming techniques or medication management strategies when appropriate.
  • Built trust with nervous or anxious animals through patience and calming techniques, facilitating easier handling during the grooming process.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
06.2017

Skills

  • Reliability and punctuality
  • Heavy Lifting Expertise
  • Professionalism and Courtesy
  • Route Planning
  • Problem-solving skills
  • Time Management
  • Adaptable and Flexible
  • Physical Fitness
  • Materials handling and transport

Timeline

Dog Grooming

Paw Passion
10.2014 - Current

Moving Specialist

Doss Moving & Storage

Phone Operator

Dick Sporting Goods

Self Employed

Health Care Assistance

High School Diploma -

Buena High School

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Aleasha Williams