Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleatha Farr

Mountain View,CA

Summary

Seasoned Security and Customer Service professional with a proven track record at OnWatch Global, adept in crisis management and superior customer service. Excelled in threat assessment and conflict resolution, enhancing safety and client satisfaction. Trained new guards, showcasing leadership and detail-oriented skills. Achieved significant reduction in incidents through vigilant patrol operations and effective incident reporting.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Security Officer

OnWatch Global
04.2022 - 12.2024

Roku:

Secured company, premises & employees as a mass layoff/firing was taking place.

Walgreens: visual deterrent, protected against theft, daily logs, incident reports, trained new guards, interfaced with SFPD regularly, unlocked products for customers.


Caltrains: observed who entered/to exited property, kept unwanted persons off train tracks, hourly patrols of property.(Armed)


Oakland Electric Company: worked from vehicle, hourly patrols of property, daily reports,

No unauthorized personal.(armed)

Resilience Officer

Surefox North America
11.2021 - 11.2022

Worked in the employee's parking lot, badged in employees, opened gate for exiting employees & Waymo vehicles to and clients, accepted deliveries, accepted new Waymo vehicle deliveries, trained new guards

Customer Service Representative

Golden State Overnight Delivery Service
06.2002 - 10.2006

Heavy call volume/data entry, processed Pod's/Pos, cash accounts, shipped company supplies to customers, trained new Customer Service Representatives.

Education

Diploma - Basics/College Prep

Jefferson High School
Daly City, CA
06.1987

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Superior customer service
  • Physical fitness
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Access control management
  • Threat assessment
  • Crisis management

Certification

Chemical Agents Card

Handcuff Training Card

Driver's license

Guard Card

CPA Card

Exposed Firearm Permit

Timeline

Security Officer

OnWatch Global
04.2022 - 12.2024

Resilience Officer

Surefox North America
11.2021 - 11.2022

Customer Service Representative

Golden State Overnight Delivery Service
06.2002 - 10.2006

Diploma - Basics/College Prep

Jefferson High School
Aleatha Farr