Acknowledge, smile and greet patients upon arrival/dismissal, check patients in, get consents for reason of visit, answer multiple phone lines, take payments, schedule appointments, verify insurance eligibility, confirm appointments, be attentive towards patients, prepare and review routes for next work day
Server Shift Leader
Dennys Restaurant
1028 W Avenue I, Lancaster, CA 93534
03.2023 - 10.2023
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Processed orders and sent to kitchen employees for preparation.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Volunteer
SALVA
Palmdale, CA
06.2020 - 04.2022
- Distributed Food donations
- Canvased around neighborhoods for people
running for district offices
- Did CERT training (Community Emergency Response Team)
Maintained clean, neat, and operational facilities to serve program needs.