Overview
Work History
Education
Skills
Timeline
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Alexsandra Avina

Lancaster,CA

Overview

4
4
years of professional experience

Work History

Dental Front Office Receptionist

Smile Dental Group
Lancaster, CA
11.2023 - Current
  • Acknowledge, smile and greet patients upon arrival/dismissal, check patients in, get consents for reason of visit, answer multiple phone lines, take payments, schedule appointments, verify insurance eligibility, confirm appointments, be attentive towards patients, prepare and review routes for next work day

Server Shift Leader

Dennys Restaurant
1028 W Avenue I, Lancaster, CA 93534
03.2023 - 10.2023
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Volunteer

SALVA
Palmdale, CA
06.2020 - 04.2022

- Distributed Food donations

- Canvased around neighborhoods for people

running for district offices

- Did CERT training (Community Emergency Response Team)

  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

Antelope Valley High School
Lancaster, CA
05.2023

Skills

  • Warm and Friendly
  • Workflow Coordination
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Bilingual
  • Fast learner
  • Dedicated and Hard worker
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Multitasking

    Welcoming

Timeline

Dental Front Office Receptionist

Smile Dental Group
11.2023 - Current

Server Shift Leader

Dennys Restaurant
03.2023 - 10.2023

Volunteer

SALVA
06.2020 - 04.2022

High School Diploma -

Antelope Valley High School
Alexsandra Avina