Alec Archuleta
Henderson
Summary
Adept at packing and inventory management, I excelled at Target by enhancing customer satisfaction and exceeding performance metrics. My ability to manage high-stress situations and resolve conflicts with empathy boosted loyalty. Skilled in logistics and customer service, I consistently prioritized tasks, achieving top results in a fast-paced setting.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
11.2019 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associates - Business Administration
College of Southern Nevada
Las Vegas, NV05-2024
Skills
- Packing expertise
- Inventory management
- Logistics planning
- Shipping coordination
- Warehouse operations
- Time management
- Customer service
- Critical thinking
- Microsoft Excel
- Active listening
- Problem resolution
- Product knowledge
Timeline
Fulfillment Expert
Target
11.2019 - Current
Associates - Business Administration
College of Southern Nevada