Alec Braden
Indianapolis,IN
Summary
Experienced team leader who's highly motivated, hardworking, and looking to bring what is needed to a new opportunity. Currently looking to resume further growing myself at a new position after moving from Nebraska recently. Enthusiastic about working with employees, teaching new hires their job duties, being the go-to person when things need to be done, and overall leading a proficient team. I'm committed to giving 100%, and doing the best possible job.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Jimmy John's
01.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Social Services Lead Worker
State Of Nebraska - Department Of Health And Human Services
06.2021 - 11.2022
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Face to face and telephone interaction with customers of varied socio-economic levels, collecting financial and demographic information from clients, and/or client applications for Medicaid.
- Coaching, mentoring, and providing case consultation to the team, assisting your supervisor in monitoring goals and training staff, prepare and present information for appeals hearings.
- New hire training classes regarding Medicaid program, and its policies, scheduling for trainee shadowing, answering trainee questions in 3-4 different Webex chats, answering team questions in Webex chat.
- Processing own caseload, holding weekly meetings regarding any policy changes, have organizational and interpersonal skills, have the ability to read, understand, apply and explain complex regulations and policies, and ability to handle people of varying backgrounds and situations comfortably.
Social Services Worker
State Of Nebraska - Department Of Health And Human Services
08.2020 - 06.2021
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Maintained regular contact with clients by calling.
- Secured medical care for clients by collaborating with various community agencies.
- Interviewed clients and family members to obtain key information for case planning and management.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Reviewing applications for assistance and determining eligibility, which may include interaction via telephone in order to collect, verify, or update financial and demographic information.
- Accessing computer databases to document information with extreme accuracy in a timely and efficient manner, client contact regarding any questions for Medicaid programs, obtaining needed client information to process/up keep cases for clients, determining eligibility, and ongoing eligibility for clients.
- Following state policies, providing clients with informed details regarding any questions they had about Medicaid, working with multiple systems up (2-8 computer systems), narrating any case actions taken regarding work inside the clients case,and providing customer service to Medicaid clients.
Office Technician
State Of Nebraska - Department Of Health And Human Services
02.2019 - 08.2020
- Operates data entry devices to transcribe data from source documents or records into computer storage and to verify accuracy of data entered by others. Sorts and batches payments, forms, documents, and other records to be entered into computer storage to document the type and number of records entered, and to process work in a prescribed manner.
- Records, enters, and/or posts program data, financial/budgetary, and/or statistical information on forms or tables, in work registers, ledgers, journals, or logbooks, spreadsheets, or databases to maintain a record of office activities or transactions made and to facilitate the processing of information.
- Checks, codes, indexes, files, and processes information to facilitate the identification or processing of material. Sorts, files, and retrieves correspondence, records, reports, and other items from manual or automated filing systems to ensure uniform storage of and ready access to information.
- Operates office equipment such as personal computers, reproduction and scanning equipment, multi-sorters, collators, calculators, posting and mailing machines, and associated software.
- Proofreads and corrects documents and other materials produced or received to ensure the accuracy, completeness, and acceptability of the materials before further processing.
Education
Trade Certification - Electrical/Electronics
Lincoln Technical Institute
Indianapolis, IN12.2024
High School Diploma -
Greeley Central High School
Greeley, CO05.2012
Skills
- Health Care System
- Data Organization
- Critical Thinking
- Customer Communication
- Policy and Procedure Explanations
- Picking and Packing
- Material Loading and Unloading
- Inventory Management
- Stocking and Replenishing
- Cleaning and Organization
- Electrical understanding
- Electrical Theory
- Electrical Simulation
- Electrical calculations
- Developing electrical skills
Additional Information
References
Peyton Wright - Social Services Lead Worker. State of Nebraska DHHS.
Phone # 402-595-2533.
Email - Peyton.Wright@Nebraska.gov
Sadie Walck - Developmental Disabilities Supervisor. State of Nebraska DHHS.
Phone # 531-530-7133.
Email - Sadie.Walck@Nebraska.gov
Kaye Conn - Office Services Manager II. State of Nebraska DHHS.
Phone # 910-742-8213.
Email - Kaye.Conn@Nebraska.gov
Holly Kazmer - Office Manager. MT Investments.
Phone # 651-440-3567.
Email - Kazmer.Holly@gmail.com
Jackie Nording - Social Services Worker. State of Nebraska DHHS.
Phone # 402-218-9519.
Kimberly Skaggs - Social Services Worker. State of Nebraska.
Phone # 402-800-8053.
Email - Kimberly.Skaggs@Nebraska.gov.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver
Jimmy John's
01.2024 - Current
Social Services Lead Worker
State Of Nebraska - Department Of Health And Human Services
06.2021 - 11.2022
Social Services Worker
State Of Nebraska - Department Of Health And Human Services
08.2020 - 06.2021
Office Technician
State Of Nebraska - Department Of Health And Human Services
02.2019 - 08.2020
Trade Certification - Electrical/Electronics
Lincoln Technical Institute
High School Diploma -
Greeley Central High School