Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alec Cynova

Chicago,IL

Summary

Dynamic barista with a proven track record at Starbucks, known for enhancing customer loyalty through exceptional service and active listening. Expert in cash handling and time management, consistently improving efficiency and team morale. Passionate about creating personalized beverage experiences, fostering a welcoming atmosphere, and contributing to a collaborative team environment.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

9
9
years of professional experience

Work History

Barista

Light Heart Coffee
06.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Bad Ass Coffee
12.2018 - 05.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Starbucks
02.2016 - 11.2017
  • Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

Harry D. Jacobs
Algonquin, IL
05-2015

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener

Timeline

Barista

Light Heart Coffee
06.2024 - 04.2025

Barista

Bad Ass Coffee
12.2018 - 05.2024

Barista

Starbucks
02.2016 - 11.2017

Harry D. Jacobs

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