Alec David Rerko
Evergreen,CO
Summary
Results-driven Corporate Account Manager with expertise in client relationship management and strategic planning. Focused on identifying growth opportunities and enhancing account retention through effective communication and data analysis. Strong ability to foster partnerships and deliver impactful results.
Overview
13
13
years of professional experience
Work History
Corporate Account Manager, Enterprise Team
HOMEADVISOR/ANGI
Denver, Colorado
02.2025 - Current
- Increased revenue retention for corporate partners through targeted engagement strategies.
- Consistently delivered on quarterly revenue growth targets across a diverse portfolio of accounts, exceeding 100% in several Qs.
- Generated over $20 million + in Sales Revenue, while managing 30+ Enterprise accounts valued each at min $300K quarterly.
- Proactively identified and executed growth opportunities by tailoring Agni products and services to meet unique partner needs.
- Cultivated strong client relationships, directly identifying and pursuing new business growth opportunities and strategic initiatives.
- Conducted regular meetings with partners to deliver market insights and strategic advice.
- Forecasted and tracked key metrics such as close rates, sales funnel activity, and seasonal performance trends.
- Provided prompt, accurate solutions to partners, ensuring high satisfaction and account retention.
- Developed and ran Culture Committee for Enterprise Department.
- Key Brands: West Shore Home, Empire Today, Best Choice Roofing, All My Sons, Bathworks.
Mid-Market Account Manager, Enterprise Team
HOMEADVISOR/ANGI
Denver, Colorado
03.2023 - 02.2025
- Grew and retained revenue for corporate partners through targeted strategies.
- Analyzed status of existing relationships to identify growth and penetration opportunities.
- Collaborated with partners to provide guidance and best practices that enhanced business outcomes.
- Addressed partners’ needs and concerns promptly to develop strong relationships.
- Develop and maintain long-term relationships with regularly scheduled meetings and communication.
Associate Account Manager, Enterprise Team
HOMEADVISOR/ANGI
Denver, Colorado
06.2022 - 03.2023
- Generated reports and analyzed data to update accounts, enhancing revenue potential.
- Supported account managers in daily operations, ensuring seamless service delivery.
- Participated in partner meetings, fostering and maintaining key relationships.
- Acted as point of communication during account manager's absence.
- Upload and communication of large partner lead credits.
- Creation of legal documents and new account creations.
Onboarding Specialist
HOMEADVISOR/ANGI
Denver, Colorado
03.2021 - 06.2022
- Guided contractors through first 30 days of enrollment, ensuring smooth acclimation and engagement.
- Ensured service professionals know how to effectively manage their account, from best practices around their profiles and their mobile app, to sharing tips for their success.
- Communicated effectively with frustrated contractors to address challenges and facilitate service adjustments.
- Capitalized on up-sell opportunities to boost contractor spend and enhance retention and satisfaction.
Customer Relations
HOMEADVISOR/ANGI
Denver, Colorado
12.2020 - 03.2021
- Resolved escalated calls to empower service professionals in meeting their goals.
- Advised service professionals on best practices and ROI to enhance their development.
- Retained service professionals with HomeAdvisor by combining sales and customer care skills during cancellation requests.
Sales-Marketing Executive
HOMEADVISOR/ANGI
Denver, Colorado
01.2016 - 12.2020
- Secured new business through development of innovative sales techniques and strategies.
- Consulted with small business owners nationwide on HomeAdvisor's marketing services and products, fostering strong client relationships.
- Implemented tailored marketing strategies for business accounts, aligning solutions with client objectives.
Bartender/Manager on Duty
AMBLI GOURMET EATERY AND WINE
Denver, Colorado
01.2014 - 01.2016
- Established and maintained service standards, fostering customer loyalty and repeat business.
- Consulted and delivered tailored beverage recommendations to enhance customer satisfaction.
- Interacted with customers to provide a positive and enjoyable experience.
- Performed duties related to opening and closing restaurant, including inventory for bar and front of house.
- Recruited, trained and motivated staff.
- Collaborated with restaurant owners to optimize operations and elevate customer service experience.
Lead Server/Bartender
PARTY STAFF
Denver, Colorado
09.2013 - 12.2015
- Worked as lead server/bartender at various corporate and residential venues: hotels, country clubs, corporate dining facilities, resorts, convention centers, and catering companies.
- Supervised staff to maintain high service standards and enhance guest experience.
- Created detailed event timelines to ensure smooth execution of activities and requests of clients.
- Coordinated event setup, service, and breakdown to ensure seamless operations.
- Identified issues and implemented solutions to enhance service delivery.
Recreation Coordinator
SAVIO HOUSE
Denver, Colorado
10.2012 - 11.2013
- Planned and implemented recreational events, identified and documented trends, managed recreational funding budget, and developed a school reward system to enhance student engagement.
- Guided youth and teens in supportive environment, fostering personal development and positive social interactions.
- Savio House is a treatment, education and housing facility for at-risk male youth and teens.
Education
Bachelor of Science - Natural Resource Recreation & Tourism, Business Management
Colorado State University
Fort Collins, Colorado12.2010
Skills
- Client relationship management
- Revenue growth strategies
- Data analysis
- Strategic planning
- Sales forecasting
- Account retention
- Team collaboration
- Business development
- Effective communication
- Problem solving
- Revenue generation
- Client relationship building
Timeline
Corporate Account Manager, Enterprise Team
HOMEADVISOR/ANGI
02.2025 - Current
Mid-Market Account Manager, Enterprise Team
HOMEADVISOR/ANGI
03.2023 - 02.2025
Associate Account Manager, Enterprise Team
HOMEADVISOR/ANGI
06.2022 - 03.2023
Onboarding Specialist
HOMEADVISOR/ANGI
03.2021 - 06.2022
Customer Relations
HOMEADVISOR/ANGI
12.2020 - 03.2021
Sales-Marketing Executive
HOMEADVISOR/ANGI
01.2016 - 12.2020
Bartender/Manager on Duty
AMBLI GOURMET EATERY AND WINE
01.2014 - 01.2016
Lead Server/Bartender
PARTY STAFF
09.2013 - 12.2015
Recreation Coordinator
SAVIO HOUSE
10.2012 - 11.2013
Bachelor of Science - Natural Resource Recreation & Tourism, Business Management
Colorado State University