Summary
Overview
Work History
Education
Skills
Timeline
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Alec Gomes

Norwich,CT

Summary

A motivated, hardworking student with a strong work ethic. Consistent, Part-Fulltime work during my time at Uconn. Strong planning, organizational, and team collaboration skills with experience in improving processes. Detail-oriented with excellent observational skills and consumer management.

Overview

9
9
years of professional experience

Work History

Barback

Vista Lounge, Mohegan Sun
01.2023 - Current
  • Worked efficiently in a fast-paced upscale work environment
  • Learned strong time management skills
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Addressed customer complaints and inquiries to verify satisfaction.

Head Busser

Avalon Night Club, Mohegan Sun
05.2022 - 01.2023
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Internship

Daversa Partners
05.2022 - 09.2022
  • Tasked with planning and organizing both staff and community outreach events as well as maintaining event expenditures, and budgets.
  • Brainstormed and implemented creative event concepts and themes.
  • Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services.
  • Coordinated schedules and timelines for events.
  • All proceeds from events to local first responders organizations.
  • Project example -https://runsignup.com/Race/CT/Waterford/3rdAnnualMagoPoint5K

General Merchandise

Target
06.2020 - 06.2021
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.

Sales Personnel

Treats Pools And Spas
06.2019 - 06.2020
  • Fielded numerous telephone calls and handled many requests without any input from senior staff.
  • Used business shorthand to make notes quickly from natural conversations.
  • Helped team of staff work efficiently by skillfully handling administrative needs.

Coach

Norwich Free Academy: Hoop School
06.2014 - 07.2019
  • Motivated athletes to become stronger, more agile and more effective through training
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Taught players how to run specific game plays in order to build cohesive, structured team.

Education

Bachelor of Arts - Psychology

University of Connecticut
Storrs, CT
05.2023

Skills

  • Work Coordination and Leadership
  • Problem Detection and Resolution
  • Customer Relations and Satisfaction
  • Professional Relationships
  • Diversity, Equity, and Inclusiveness
  • Persistent with Challenges

Timeline

Barback

Vista Lounge, Mohegan Sun
01.2023 - Current

Head Busser

Avalon Night Club, Mohegan Sun
05.2022 - 01.2023

Internship

Daversa Partners
05.2022 - 09.2022

General Merchandise

Target
06.2020 - 06.2021

Sales Personnel

Treats Pools And Spas
06.2019 - 06.2020

Coach

Norwich Free Academy: Hoop School
06.2014 - 07.2019

Bachelor of Arts - Psychology

University of Connecticut

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Alec Gomes