Knowledgeable Library Assistant with solid background in library operations and patron services. Successfully supported various library functions including cataloging, circulation, and reference assistance. Demonstrated excellent organizational skills and effective communication in team-oriented environment.
Copy and print professional with strong expertise in delivering high-quality print and copy services. Proven ability to collaborate with team members to meet client needs and ensure timely completion of projects. Reliable and adaptable, skilled in customer service, printing technology, and inventory management. Known for results-driven approach.
Overview
4
4
years of professional experience
Work History
Library Assistant
Meridian Library District
04.2023 - 05.2024
Brief foray into teaching/discussing literature with groups of patrons.
Provided reference and reader's advisory services to library patrons.
Organized shelves, book displays, and other library areas according to established guidelines.
Processed interlibrary loan requests for patrons.
Processed payments from patrons for fines or fees associated with their accounts.
Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
Greeted patrons upon entrance to library and offered assistance with needs or issues.
Answered patrons' questions and assisted in finding materials requested.
Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
Handled daily tasks, facility maintenance and security to support staff members.
Operated networked and standalone PCs, photocopier, fax machine and scanner.
Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
Prepared and maintained displays and displayed cases.
Implemented and helped manage summer reading program for children.
Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
Entered and updated patrons' records on computers.
Maintained accurate records of circulation activities including check-ins and outs and overdue items.
Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
Answered phones to respond to patron inquiries or direct calls appropriately.
Researched information related to patron inquiries using print resources or online databases.
Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
Troubleshot technical issues with computers or other equipment used by patrons.
Copy and Print Associate
Staples, The Office Supply Superstore
02.2020 - 03.2023
Performed daily maintenance of printers and copiers, including replenishing paper and toner.
Operated digital printing presses to print documents with accuracy and precision.
Provided customer service in person, over the phone, and via email.
Assisted customers with their copy and print needs by offering product recommendations.
Managed inventory of copy supplies such as paper, ink cartridges, toners.
Ensured that all jobs were completed within the specified deadlines.
Maintained a clean workspace to ensure safety for co-workers and customers alike.
Scanned documents into digital format using specialized equipment.
Edited images using Adobe Photoshop software to improve quality prior to printing.
Resolved technical issues related to copying or printing processes quickly and efficiently.
Verified accuracy of orders before submitting them for production or delivery.
Monitored progress of large-scale projects from start to finish ensuring quality control standards were met throughout production process.
Collaborated with other departments in order to meet customer expectations on time-sensitive orders.
Provided training on new equipment operations to team members when necessary.
Created promotional materials such as flyers, brochures, business cards.
Responded promptly and courteously to customer inquiries regarding services offered.
Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
Implemented quality control measures to check projects for accuracy and efficiency.
Prioritized workload to achieve maximum output and meet customer deadlines.
Education
Bachelor of Arts - History
University of Idaho
Moscow, ID
12-2024
Associate of Arts - History
Orange Coast College
Costa Mesa, CA
05-2022
IGETC And High School Diploma - General
Early College High School
05-2019
Skills
Reading and teaching
Written and oral communication
Analytical Thinking
Attention to Detail
Multitasking
Literary knowledge
Reference Services/Reader's Advisory
Time management
Adaptability
Active Listening
Task Prioritization
Children's programs
Computer Troubleshooting
Library event coordination
Teamwork and Collaboration
Electronic Resources
Microsoft Office
Processes and procedures
Telephone Etiquette
Customer Relationship Management
Display Creation
Research Reports
Branding Consistency Awareness
Training and Mentoring Abilities
Inventory Management Abilities
Deadline Oriented Mindset
Print Production Expertise
Quality Control Standards
Self Motivation
Affiliations
Gardening
Audio/Video and Gaming Enthusiast
History and Literature Buff
Perfumery hobby
Interests
I participate in a variety of outdoor recreational activities
Electronics and Circuit Building
Hiking
Growing herbs, vegetables, or fruits in home gardens
Avid Reader
Timeline
Library Assistant
Meridian Library District
04.2023 - 05.2024
Copy and Print Associate
Staples, The Office Supply Superstore
02.2020 - 03.2023
Bachelor of Arts - History
University of Idaho
Associate of Arts - History
Orange Coast College
IGETC And High School Diploma - General
Early College High School
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