Alec Haga
Le Claire,IA
Summary
Dedicated and detail oriented HVAC-R Service Technician with experience in diagnosing system issues and managing refrigerants. Proven to make prompt service call response and effective communication, ensuring high customer satisfaction with a strong background in preventive maintenance and system diagnostics.
Overview
1
1
Certification
18
18
years of professional experience
Work History
HVAC-R Service Technician
Helios
Maitland, Florida
09.2022 - Current
- Diagnosed HVAC-R system issues using advanced diagnostic tools.
- Performed routine maintenance on heating and cooling systems.
- Installed new HVAC-R units following manufacturer guidelines.
- Collaborated with team members to troubleshoot complex system failures.
- Educated customers on proper HVAC-R system usage and maintenance tips.
- Monitored refrigerant levels and ensured compliance with safety standards.
- Responded promptly to service calls for emergency repairs and support.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Answered service calls to address ventilation, air conditioning and heating system issues.
Plumber
Rich Plumbing
Wapella, Illinois
02.2022 - 10.2022
- Diagnosed and repaired leaks in pipes and fixtures.
- Operated various plumbing tools, including snakes and pipe cutters.
- Provided exceptional customer service to clients during service visits.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Located and repaired leaks in water supply lines.
Plumber
H&W Plumbing
Charleston, Illinois
01.2018 - 02.2022
- Diagnosed and repaired leaks in pipes and fixtures.
- Operated various plumbing tools, including snakes and pipe cutters.
- Provided exceptional customer service to clients during service visits.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Located and repaired leaks in water supply lines.
Helper
Gordan's Heating and Cooling
Addison, Illinois
03.2008 - 08.2014
- Assisted technicians with HVAC installations and repairs.
- Prepared job sites by organizing materials and equipment.
- Followed safety protocols to maintain a secure work environment.
- Performed other duties as assigned by supervisor or manager.
- Maintained organization, cleanliness, and safety in work areas.
- Moved and held materials for senior professionals to complete work.
- Loaded and unloaded building materials and tools to distribute to appropriate locations.
Education
High School Diploma -
Mattoon High School
Mattoon, IL05-2013
Skills
- Diagnosing HVAC-R issues
- Refrigerant management
- Service call management
- Preventive maintenance
- Problem solving
- Attention to detail
- Effective communication
- Safety compliance
- Time management
- Refrigeration systems
- System maintenance
- EPA certification
- Heating systems
- HVAC repairs
Certification
- EPA Certified
Timeline
HVAC-R Service Technician
Helios
09.2022 - Current
Plumber
Rich Plumbing
02.2022 - 10.2022
Plumber
H&W Plumbing
01.2018 - 02.2022
Helper
Gordan's Heating and Cooling
03.2008 - 08.2014
High School Diploma -
Mattoon High School