Alec Hanson
Anoka
Summary
Dynamic Area Manager with a proven track record at Magnum LTL, excelling in operations management and employee training. Expert in budget management and KPI analysis, driving efficiency improvements and fostering a culture of development. Recognized for enhancing customer service and resolving conflicts effectively, ensuring operational excellence across multiple terminals.
Overview
14
14
years of professional experience
Work History
Area Manager
Magnum LTL
Lakeville
08.2024 - Current
- Managed operations across Lakeville, Madison, Oshkosh, and La Crosse terminals.
- Collaborated with managers to ensure adherence to standard operating procedures.
- Oversaw hiring processes for all facilities to meet staffing requirements.
- Established growth-oriented goals for facility leadership to enhance employee engagement.
- Directed terminal activities, including daily operations, maintenance, budgeting, and compliance.
- Developed and maintained standard operating procedures to enhance safety and efficiency.
- Cultivated a culture of development through employee training initiatives.
- Monitored key performance indicators and profit and loss statements to identify improvement areas.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Resolved conflicts between employees or customers in a professional manner.
- Monitored and evaluated district performance to ensure goals were met.
Terminal Manager
Magnum LTL
Lakeville
09.2022 - 08.2024
- Oversaw all terminal activities, including operations, maintenance, budgeting, and compliance.
- Established and launched a new terminal from inception to operational readiness.
- Ensured adherence to safety protocols, promoting a healthy work environment for employees.
- Created and maintained standard operating procedures to enhance safety and efficiency.
- Trained employees and fostered a culture of professional development.
- Cultivated positive customer relationships to enhance service quality.
- Monitored key performance indicators and profit and loss statements to drive efficiency improvements.
Ast.Terminal Manager
Magnum LTL
06.2019 - 09.2022
- Managed the Coon Rapids terminal.
- Oversee operations of the facility, implement and ensure processes are being followed and maintained.
- Ensure safety protocols are being met and a healthy and safe work environment is provided for all employees.
- Managed all terminal activities including daily operations, facility and grounds maintenance, budgeting, and compliance.
- Create and maintain SOPs for operations to improve safety and efficiency within all departments of the terminal.
- Train and create a culture of development within employees.
- Establish and maintain positive customer relationships.
- Track KPI and P&L to maximize efficiency.
Engineered Implementations Project Manager
Ban-Koe
Minneapolis
08.2016 - 06.2019
- Reported directly to President on three office locations, ensuring project alignment and scope compliance.
- Managed four office employees and indirectly supervised 14 field technicians.
- Developed monthly reports to identify improvement areas and implement effective processes.
- Coordinated and presented departmental goals and key performance indicators at monthly management meetings.
- Collaborated with VP of Sales to forecast manpower needs and enhance communication between field and sales teams.
- Created and maintained Standard Operating Procedures for system installation processes.
- Supervised warehouse employee to ensure timely updates on inventory and project parts delivery.
- Participated in cross-functional teams to devise innovative solutions for complex challenges.
PM Hub Manager
Central Transport
Mounds View
12.2014 - 08.2016
- Oversaw 25 drivers and 10 dock workers, optimizing freight movement through effective pre-shift planning.
- Achieved strict cut-off times for trailer close-outs while meeting all freight requirements.
- Generated various reports detailing remaining freight, late cuts, and on-hand equipment.
- Consistently led country in measurable goals established by upper management each year.
Operations Supervisor
UPS Freight
Blaine
06.2011 - 12.2014
- Cultivated a safety-first work environment through consistent safety demonstrations and pre-shift meetings.
- Managed 16 dock workers, optimizing freight movement for efficiency and safety.
- Facilitated hiring and termination processes to meet staffing requirements effectively.
- Recognized as operations supervisor of the month for exemplary performance nationwide.
- Supported Milwaukee terminal during high-volume periods despite short staffing challenges.
Education
Associate of Science - Physics, Trigonometry, Calculus, Geography, Engineering
Anoka Ramsey Community College
01.2013
Associate of Science - Business Office Programs, Business Problem Solving
Bethel University
01.2010
Skills
- Verbal and written communication
- Employee training
- Operations management
- Budget management
- Regulatory compliance
- Customer service
- Conflict resolution
- Team building
- Process improvement
- Recruitment processes
- KPI analysis
- Team development
- Expense control
- Microsoft Office Suite
- Employee development
- Organizational skills
- Motivation techniques
- Mechanical knowledge
Timeline
Area Manager
Magnum LTL
08.2024 - Current
Terminal Manager
Magnum LTL
09.2022 - 08.2024
Ast.Terminal Manager
Magnum LTL
06.2019 - 09.2022
Engineered Implementations Project Manager
Ban-Koe
08.2016 - 06.2019
PM Hub Manager
Central Transport
12.2014 - 08.2016
Operations Supervisor
UPS Freight
06.2011 - 12.2014
Associate of Science - Physics, Trigonometry, Calculus, Geography, Engineering
Anoka Ramsey Community College
Associate of Science - Business Office Programs, Business Problem Solving
Bethel University
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