ALEC HOPKINS
People Ready Staffing Agency
Palmetto,FL
11
years of professional experience
Detail-oriented Field Service Technician with strong problem-solving and troubleshooting skills. Proven ability to collaborate effectively and train new technicians, ensuring operational efficiency and high-quality service.
Work History
Field Service Technician
3 Years 4 Months- Diagnosed equipment malfunctions and performed necessary repairs to maintain operational efficiency.
- Conducted routine maintenance checks on machinery to ensure optimal performance and reliability.
- Collaborated with team members to troubleshoot and resolve technical issues in the field effectively.
- Trained new technicians on safety protocols, tools usage, and best practices for service calls.
Field Technician
11 Months- Operated advanced restoration equipment, ensuring compliance with safety standards and protocols.
- Trained new technicians on equipment usage, safety procedures, and best practices in restoration services.
- Conducted on-site assessments to identify cleaning and restoration needs for residential and commercial properties.
- Collaborated with team members to develop effective cleaning strategies tailored to specific client requirements.
Food Expeditor
1 Year 5 Months- Coordinated food orders to ensure timely delivery to customers.
- Communicated effectively with kitchen staff to streamline order preparation.
- Monitored food presentation and quality standards before service.
- Assisted in training new team members on expediting procedures.
- Trained new staff on food presentation standards and expediting procedures.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
Field Worker
11 Months- Operated drilling equipment to execute precise coring and demolition tasks.
- Conducted site assessments to ensure compliance with safety regulations and operational standards.
- Collaborated with team members to optimize workflow and enhance project efficiency.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
- Trained new staff on safety protocols, equipment handling, and operational procedures.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
Manager
4 Months- Implemented training programs, enhancing staff skills and improving customer service standards.
- Supervised daily operations, ensuring efficient workflow and high-quality food preparation.
- Developed inventory management strategies, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends, driving promotional efforts and menu adjustments.
- Established performance metrics for team members, fostering accountability and continuous improvement.
- Resolved customer complaints promptly, maintaining high satisfaction rates and fostering loyalty.
Barback /Food Expeditor
2 Years 10 Months- Supported bartenders by restocking supplies and maintaining cleanliness throughout service area.
- Assisted in preparing garnishes and glassware to enhance drink presentation.
- Operated inventory management system to track stock levels and reorder supplies efficiently.
- Collaborated with team members to streamline workflow during peak hours, ensuring timely service delivery.
- Trained new bar staff on operational procedures and best practices for efficient service execution.
Busser
1 Year 4 Months- Assisted servers by delivering food and beverages efficiently during peak hours.
- Collaborated with kitchen staff to facilitate smooth service and timely meal delivery.
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Maintained inventory of supplies, ensuring adequate stock levels for operational needs.
Busser /Food Server Assistant
1 Year 7 Months- Assisted waitstaff by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Ensured cleanliness and organization of dining areas to enhance guest experiences.
- Monitored supply levels, reported shortages to management for prompt replenishment.
Busser
1 Year 3 Months- Implemented efficient workflow processes that minimized downtime during busy shifts.
- Oversaw daily cleaning schedules, ensuring compliance with health and safety regulations.
- Trained new bussers on best practices for cleanliness and customer service standards.
- Provided feedback to management on service improvements based on guest interactions.
Education
High School Diploma
- [4.0] GPA
- Ranked in Top [25]% of class
Skills
Repair troubleshooting
Field repairs
Field production
On-site repairs
Technical documentation
Valid Driver's license
Vehicle operation
Positive attitude
Timeline
Field Technician
Panhandle Cleaning & Restoration
06.2024 - 05.2025Read More
Field Worker
Coast 2 Coast Coredrilling and Demolistion
05.2023 - 04.2024Read More
Field Service Technician
People Ready Staffing Agency
03.2023 - CurrentRead More
Food Expeditor
Millers Ale House Bar and Grill
02.2023 - 07.2024Read More
Manager
Jets Pizza
12.2022 - 04.2023Read More
Barback /Food Expeditor
Sea Dog Brewing Company
02.2020 - 12.2022Read More
Busser
Parkshore Grill
01.2019 - 05.2020Read More
Busser /Food Server Assistant
Treasure Island Yatch Club
02.2017 - 09.2018Read More
Busser
Pasadena Steak House
01.2016 - 04.2017Read More
Boca Ciega High School
High School Diploma
Read More