Project Management
Alec Hougdahl
IT Graduate
Wilmington,North Carolina
Summary
Ambitious Information Technology Graduate pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in SQL and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Float Consultant
Slack Enterprises
Wilmington, NC
10.2019 - Current
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained membership database, ensuring that all information was current and accurate.
- Provided information about restrictions and optional services.
- Conducted tours of facility to showcase features and answer questions.
- Consulted with potential clients about personal needs and budget concerns.
- Increased customer acquisitions by 30% through effective social media management, grassroots marketing and new member orientation.
Bus Person
Hops Supply Company
Wilmington, NC
05.2017 - 01.2019
- Politely greet the guests and seat them at tables.
- Answer telephone calls that may request to-go orders, make reservations or request to speak to management.
- Maintain communication with the servers, kitchen, management as well as customers to ensure operations are running smoothly., Clean tables and seats with damp cloths and set silverware.
Education
Bachelors - Information Technology
University of North Carolina At Wilmington
Wilmington, NC 04.2017 - 05.2021
Associates - Science
Cape Fear Community College
Wilmington, NC 04.2015 - 05.2017
Skills
HTML & CSS
Interests
Scrum / Agile Development
Timeline
Float Consultant
Slack Enterprises
10.2019 - Current
Bus Person
Hops Supply Company
05.2017 - 01.2019
Bachelors - Information Technology
University of North Carolina At Wilmington
04.2017 - 05.2021
Associates - Science
Cape Fear Community College
04.2015 - 05.2017
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