Organized and dependable candidate successful at managing multiple priorities with a positive attitude with seven years of customer service experience.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Student Circulation Assistant
UMASS SCIENCE AND ENGINEERING LIBRARY
Amherst, MA
01.2022 - Current
Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
Stored records or related materials to keep items orderly and logged correctly.
Organized shelves when patrons returned books.
Answered questions from customers and staff.
Crew Member
TRADER JOE’S
07.2018 - 01.2023
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service and sales techniques.
Worked well with teammates and accepted coaching from management team.
Maintained the produce section of the store by ensuring it was properly stocked, ordered, and merchandised for the customers
Student Library Assistant at Marx Science and Social Science Library (Yale University)Student Library Assistant at Marx Science and Social Science Library (Yale University)