Summary
Overview
Work History
Education
Skills
Timeline
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Alec Metcalfe

McKeesport,PA

Summary

Dedicated professional with strong customer service and health and safety compliance skills. Experienced in installation troubleshooting and deadline management, committed to enhancing client satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Overnight Stocker

Giant Eagle
09.2023 - 10.2025
  • Stocked shelves efficiently, ensuring optimal product placement and visibility.
  • Organized inventory to streamline restocking processes and reduce time delays.
  • Collaborated with team members to maintain cleanliness and safety standards in the stockroom.
  • Monitored expiration dates and rotated stock to minimize waste and enhance freshness.

Installation Coordinator

Family Tent Rental
06.2024 - 08.2025
  • Assisted in training new staff on installation procedures and safety protocols.
  • Resolved client inquiries promptly, enhancing customer satisfaction and retention rates.
  • Used hand tools, power drills, multi-meters and watt meters.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.
  • Enhanced customer satisfaction with prompt resolution of issues and clear communication throughout the installation process.

Cart Maintenance

Butler's Golf Course
06.2022 - 09.2024
  • Maximized productivity by developing a daily schedule for routine cart maintenance and inspection procedures.
  • Contributed to positive team atmosphere, shared best practices for cart maintenance with new staff.
  • Ensured proper cart maintenance, conducting regular inspections and reporting any damages for timely repairs.
  • Performed routine cart maintenance to ensure safe and reliable usage for customers.

Education

Diploma - HVAC And Refrigeration

All-State Career School
West Mifflin, PA
06-2026

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Site inspections
  • Health and safety compliance
  • Deadline oriented
  • Workload management
  • Installation supervision
  • Installation troubleshooting
  • Customer service
  • Safety standards
  • Deadline management
  • Equipment installation
  • Teamwork and collaboration
  • Time management

Timeline

Installation Coordinator

Family Tent Rental
06.2024 - 08.2025

Overnight Stocker

Giant Eagle
09.2023 - 10.2025

Cart Maintenance

Butler's Golf Course
06.2022 - 09.2024

Diploma - HVAC And Refrigeration

All-State Career School
Alec Metcalfe