Alec Nickell
Van Buren,AR
Summary
Dependable DC Packing Associate with extensive knowledge of visual inspection procedures and dedication to high-quality finished work. Proven history of maintaining accuracy and efficiency for long shifts of hard work. Proficient in Microsoft Word, Microsoft PowerPoint, and Microsoft Excel. Diligent and flexible individual commended for maintaining quality.
Overview
7
7
years of professional experience
Work History
DC Packing Associate
Citi Trends, Inc.
12.2019 - Current
- Proved successful working within a fast-paced environment.
- Maintained clean, neat and organized assembly line for easy access to goods.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Collaborated with other departments to ensure steady flow of operations.
- Escalated concerns to appropriate management for quality and assurance purposes.
Inventory Associate
WIS Intl
11.2018 - 12.2019
- Used hand-held devices to record and monitor product quantity.
- Worked side-by-side with other associates, local and national, to ensure swift completion of assignments.
- Demonstrated flexibility commuting to assignments outside normal geographical range.
- Collaborated with wide network of retailers requesting inventory services.
Home Care Provider
Self-employed
03.2018 - 11.2018
- Watched over disabled individual and managed day-to-day care for relative periods of time.
- Coordinated with individual's legal guardian for any additional provisions to ensure optimal care.
Call Center Representative
Sykes Enterprises, Incorporated
01.2017 - 03.2018
- Responded to customer calls to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Attended telephone skills and program information training sessions to boost aptitude.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Education
Associate of Applied Science - Administrative Professional & Office Technology
University of Arkansas-Fort Smith
Fort Smith, AR05.2016
Skills
- Email Correspondence
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Effective Oral & Written Communication
- Task Management
- Flexibility & Adaptability
- Self-sufficiency
- Teamwork & Collaboration
- General Organization
- Typing Proficiency
References
Available upon request
Timeline
DC Packing Associate
Citi Trends, Inc.
12.2019 - Current
Inventory Associate
WIS Intl
11.2018 - 12.2019
Home Care Provider
Self-employed
03.2018 - 11.2018
Call Center Representative
Sykes Enterprises, Incorporated
01.2017 - 03.2018
Associate of Applied Science - Administrative Professional & Office Technology
University of Arkansas-Fort Smith