Dedicated professional with experience in customer service and project management. Proven ability to create positive shopping environments and train team members effectively.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Hardware Sales Associate
Home Depot
Lindon
09.2023 - Current
Guided customers in selecting hardware and home improvement products to enhance their shopping experience.
Organized product displays and efficiently stocked shelves to ensure optimal merchandise presentation.
Delivered comprehensive product information to enhance customer knowledge and support informed purchasing decisions.
Collaborated with team members to create a positive shopping atmosphere.
Demonstrated in-depth knowledge of hardware products and services to customers.
Managed incoming customer inquiries regarding product availability and information.
Participated in weekly meetings to strategize on new products, promotions, and sales.
Crew Trainer
Culvers
Orem
03.2023 - 09.2023
Trained new crew members on operational procedures and customer service standards.
Ensured compliance with food safety regulations throughout daily operations.
Instructed team members on proper operational procedures, ensuring consistent adherence to standards.
Maintained current knowledge of all team position requirements to optimize training strategies.
Monitored adherence to safety protocols during training sessions.
Collaborated with management to develop and implement strategies that elevated customer service standards.
Implemented regular assessments and evaluations to pinpoint improvement areas, fostering team growth.
Carpenter Apprentice
Grove Creek Carpentry
Pleasant Grove
11.2022 - 03.2023
Contributed to constructing frames for residential and commercial buildings, ensuring structural integrity.
Operated hand and power tools to cut, shape, and join materials.
Measured and marked cutting lines on materials for accurate installation.
Aided in installation of doors, windows, and cabinetry, enhancing project completion and quality.
Partnered with senior carpenters to learn and apply advanced techniques, improving craftsmanship.
Cut materials on-site to prepare for efficient installations.
Maintained a clean worksite to uphold safety standards.
Cleaned job sites daily, ensuring no debris remained after tasks.
Crew Trainer
Culvers
Orem
06.2021 - 11.2022
Education
Associate of Applied Science - Automotive Technologies
Utah Valley University
Orem, UT
12-2027
High School Diploma -
Timpanogos High School
Orem, UT
05-2025
Skills
Product knowledge
Sales strategies
Retail merchandising
Customer service
Inventory management
Project management
Safety awareness
Team building
Certification
Forklift Certification - Home Depot Issued
References
References available upon request.
Timeline
Hardware Sales Associate
Home Depot
09.2023 - Current
Crew Trainer
Culvers
03.2023 - 09.2023
Carpenter Apprentice
Grove Creek Carpentry
11.2022 - 03.2023
Crew Trainer
Culvers
06.2021 - 11.2022
Associate of Applied Science - Automotive Technologies