Alec Plaza
Summary
Motivated Communication Major graduating May 2024. Seeking to use my skillset in the workplace to leverage communication skills, problem-solving abilities, and knowledgeable expertise in communication, marketing, and sales.
Overview
3
3
years of professional experience
Work History
Customer Service Clerk
UPS Store
10.2019 - 01.2021
- Receiving orders from customers consisting of preparing packages for shipping, selling packaging materials, and maintaining inventory supplies.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Office Assistant
Chatsworth Hills Insurance
11.2019 - 11.2020
- Filing paperwork.
Usher/Cashier/Concession Counter Attendant
Pacific Theaters Winnetka
11.2017 - 01.2018
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
Education
Bachelor of Arts - Communication Studies
San Diego State University
San Diego, CA05.2024
Associate of Arts - Communication Studies
Moorpark College
Moorpark, CA12.2021
High School Diploma -
Bishop Alemany High School
Mission Hills, CA06.2019
Skills
- Communication Skills
- Prioritization
- Sales skills
- POS systems expert
- Advertising and marketing skills
- Public Speaking
- Thought leadership
- Decision-Making
Extra Curricular
- Pickleball Club Member
- ENS Jiu-Jitsu
Community Service
- Key Club- Bishop Alemany High School, 2015, 2019
- Save the Beach Club, 2015, 2019
Languages
ASL
Limited Working
Timeline
Office Assistant
Chatsworth Hills Insurance
11.2019 - 11.2020
Customer Service Clerk
UPS Store
10.2019 - 01.2021
Usher/Cashier/Concession Counter Attendant
Pacific Theaters Winnetka
11.2017 - 01.2018
Bachelor of Arts - Communication Studies
San Diego State University
Associate of Arts - Communication Studies
Moorpark College
High School Diploma -
Bishop Alemany High School