Alec Rummler
Hazel Park,Michigan
Summary
Seasoned Property Controller and Human Resources Manager with Hotel General Management Experience, boasting over 9 years of expertise within the hospitality industry. I have honed my skills in devising and executing strategies aimed at enhancing guest satisfaction and profit maximization. My experience has endowed me with a proven record of outstanding financial performance and effective employee relations management. Seeking a role that will allow me to utilize my knowledge and have a positive impact on a property and team.
Overview
9
9
years of professional experience
Work History
Property Controller and Human Resources Manager
Schulte Hospitality Group
Auburn Hills, Michigan
07.2021 - 12.2023
- Analyzed financial data and generated accurate financial statements on a monthly basis.
- Oversee accounts payable and accounts receivable processes, developing budgets, forecasts, and ensuring compliance with financial regulations.
- Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
- Coordinated month-end closing process in order to meet tight deadlines.
- Provided support during audits conducted by outside agencies or internal audit teams.
- Review and process bi-weekly payroll for 80 employees, and provide payroll reports to senior level payroll personnel for funding.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Hotel General Manager
Group 10 Management (Marriott Franchise)
Romulus, Michigan
06.2020 - 07.2021
- Coordinated and supervised daily operations of the hotel, ensuring compliance with all policies and procedures.
- Responsible for property accounting such as accounts receivable, payables, ledger verifications and inventories
- Worked with centralized accounting to produce a P&L for ownership review
- Performed administrative tasks such as payroll processing or updating employee records.
- Advised senior management on changes needed to improve operational efficiency.
- Managed the property out of the COVID-19 pandemic by ramping up hiring, services and sales strategies to ensure the property was positioned for growth.
Hotel General Manager
Aimbridge Hospitality (Marriott Franchise)
Maumee, OH
01.2019 - 06.2020
- Managed front desk staff, housekeeping, maintenance, and other departments within the hotel.
- Reviewed financial statements and reports to assess operational performance against budget targets.
- Ensured efficient customer service by addressing guest inquiries and resolving complaints in a timely manner.
- Conducted regular inspections of rooms, common areas, facilities and safety equipment.
- Monitored staffing levels to ensure adequate coverage at all times while controlling labor costs.
- Analyzed market data to identify trends in occupancy rates, pricing strategies.
- Liaised with suppliers for ordering supplies such as food items, beverages, linens.
- Collaborated with sales team on special promotions or packages for guests.
- Created marketing plans to increase visibility of the hotel's brand in local markets.
- Performed administrative tasks such as payroll processing or updating employee records.
Accounting Manager
Renaissance Toledo Downtown Hotel
Toledo, Ohio
06.2017 - 01.2019
- Responsible for daily income journal balancing and verification of a 241 room hotel with 2 restaurants and 35,000 square feet of meeting space
- Developed and implemented effective accounting policies and procedures.
- Reviewed general ledger accounts for accuracy and compliance with GAAP.
- Processed invoices and statements to ensure accurate and timely payments to hotel vendors and partners by performing bookkeeping activities and reconciling accounts, resulting in zero balance discrepancies
- Accurately prepared and collected on receivables due to the hotel resulting in 97% of receivables being collected in less than 45 days
- Served on hotel guest satisfaction team and implemented several practices to elevate the guest experience and achieve 4 diamond AAA status, resulting in a 10% increase in guest satisfaction
- Assisted in a social media influencer plan to increase hotel's social media presence and increase visibility of our elevated guest experience
- Successfully manage the roll out of a procure to pay system for a 150 hotel management group by creating a training program for hotel staff, managing the project timeline and ensuring a successful completion within the budget.
Front Desk Manager
Hilton Hotels
Ann Arbor, Michigan
06.2015 - 06.2017
- Supervised a team of 8 front desk agents ensuring tasks were completed efficiently and effectively.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Organized daily room assignments and ensured all necessary paperwork was completed accurately.
- Processed employee time sheets, payroll information and other administrative documents.
- Managed guest check-in and check-out procedures, reservations and payments.
- Accepted an internal promotion to Renaissance Toledo Downtown Hotel as an Accounting Manager.
Education
Bachelor of Science - Hotel Restaurant Management
Eastern Michigan University
04-2014
Skills
- Management accounting
- Collections understanding
- Procedure Development
- Bookkeeping
- Staff Management
- General ledger accounting
- Employee Onboarding
- Benefits Administration
- Dispute Mediation
- Risk Management
- Payroll Administration
- Operations Management
- Revenue Generation
- Guest satisfaction
- Hospitality Management
- Employee Development
Field Of Interest
- Hospitality Accounting
- Airline Operations
- Hospitality Management
- Customer Service
- Creating Memorable Experiences
- Human Resources Management
- Company Culture
- Employee Appreciation
- Employee Benefits
Projects
Birchstreet Implementation, First Hospitality Group, 08/2018, 01/2019, Engaged in discussions with senior leadership from the management company and a representative from Birchstreet to devise a strategic plan for the successful implementation of the accounting system., Tasked with the creation of property procedures and educational sessions for all properties within the management company's portfolio., Conducted training sessions for the corporate office accounting team on the platform, providing them with insights into the hotel user experience to enhance their understanding., Acted as the company's Birchstreet administrator, overseeing the correct execution of the Accounts Payable (AP) process within the organization., Collaborated with various departments to ensure seamless integration and efficient use of the Birchstreet system across the company.
References
References available upon request.
Timeline
Property Controller and Human Resources Manager
Schulte Hospitality Group
07.2021 - 12.2023
Hotel General Manager
Group 10 Management (Marriott Franchise)
06.2020 - 07.2021
Hotel General Manager
Aimbridge Hospitality (Marriott Franchise)
01.2019 - 06.2020
Accounting Manager
Renaissance Toledo Downtown Hotel
06.2017 - 01.2019
Front Desk Manager
Hilton Hotels
06.2015 - 06.2017
Bachelor of Science - Hotel Restaurant Management
Eastern Michigan University