Alec Strandberg
Oak Park Heights,MN
Summary
Salesman with 10+ years’ experience in the automotive salvage industry. Well versed in over the phone and electronic communications. Looking to transition to a tech career path.
Overview
13
13
years of professional experience
Work History
Salesperson/Shipping and Receiving/Tech Support
All 3 Strandberg's Auto Inc
06.2015 - Current
- Communicating in-person, over the phone, through email, and through other forms of electronic communication to take orders, diagnose and troubleshoot issues, and provide both pre and post sale customer service.
- Creating and maintaining various business reports in Excel.
- Maintaining an online presence for the business on social media.
- Placing parts in an organized manner within the warehouse and retrieving them for orders.
- Assembling and maintaining workplace computers
- Installing and maintaining network printers
- installing and maintaining network infrastructure
- Providing technical support for the business, for hardware and software on desktop, and for application on mobile devices.
Warehouse/Shipping
Sharp Auto Parts
03.2015 - 06.2015
- Retrieving parts from the warehouse
- Packaging orders
- Operating a forklift to load and unload freight shipments.
- Configuring new PCs for the sales staff
Salesman
All 3 Strandberg's Auto Inc
06.2011 - 12.2014
- Communicating in-person, over the phone, through email, and through other forms of electronic communication to take orders, diagnose and troubleshoot issues, and provide both pre and post sale customer service.
- Creating and maintaining various business reports in Excel.
- Maintaining an online presence for the business on social media.
Education
No Degree - Generals
Century College
White Bear Lake, MNHigh School Diploma -
Stillwater Area High School
Stillwater, MN06.2012
Skills
- Computer Proficiency
- Problem Resolution
- Microsoft Office Suite
- Active Listening
- Customer Service
- User Training
- Technical Support
- Remote Technical Support
Hosts online game servers as a hobby
Year round I host online servers out of my home for both games and VoIP services. Everything from Arma, and Minecraft, to Teamspeak, and Mumble. With this comes troubleshooting hardware and software issues on my end, as well as remotely diagnosing issues with users.
Timeline
Salesperson/Shipping and Receiving/Tech Support
All 3 Strandberg's Auto Inc
06.2015 - Current
Warehouse/Shipping
Sharp Auto Parts
03.2015 - 06.2015
Salesman
All 3 Strandberg's Auto Inc
06.2011 - 12.2014
No Degree - Generals
Century College
High School Diploma -
Stillwater Area High School
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