Alec Thomas
Bucyrus,OH
Summary
Dynamic and results-oriented professional with a diverse background spanning law enforcement with Galion Police Department to HVAC system knowledge. Excelled in roles requiring exceptional planning, coordination, and relationship management skills. Proven track record in conflict de-escalation and executing complex projects. Skilled in mitigating conflicting parties to reaching a common goal. OSHA 30 certified.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
Galion Police Department
08.2020 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- President Of Galion Fraternal Order Of Police Lodge #71.
- Organized charity events such as Shop With A Cop, and fundraisers to fund such events.
- School Resource Officer for Galion City Schools 2022-present.
Sales Representative
Aflac
01.2019 - 07.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking and relationship building.
- Got to know to customers to identify what plans best suited their lifestyle and budget.
Account Manager
State Farm
06.2019 - 09.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Maintenance Technician
YMCA
08.2018 - 10.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed various renovation tasks to upgrade an older building.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
HVAC Technician
Kinn Brothers
08.2017 - 08.2018
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Coordinated with contractors to make new build projects as seamless and efficient as possible.
Education
Police Academy Certification - Law Enforcement
Marion Technical College
Marion, OH06.2020
High School Diploma -
Wynford High School
Bucyrus, OH05.2014
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
- Human relations
- General machinery and construction knowledge
Certification
OSHA 30 certified
Timeline
Police Officer
Galion Police Department
08.2020 - Current
Account Manager
State Farm
06.2019 - 09.2020
Sales Representative
Aflac
01.2019 - 07.2019
Maintenance Technician
YMCA
08.2018 - 10.2019
HVAC Technician
Kinn Brothers
08.2017 - 08.2018
OSHA 30 certified
Police Academy Certification - Law Enforcement
Marion Technical College
High School Diploma -
Wynford High School
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