Alec Uscila

• Managed tenant relations, ensuring prompt resolution of issues and maintaining positive communication.
• Coordinated property maintenance schedules, optimizing service timelines and enhancing tenant satisfaction.
• Conducted regular property inspections, identifying maintenance needs and ensuring compliance with safety standards.
• Streamlined leasing processes, improving application handling and reducing vacancy periods.
• Return (IRR) of 115% on property
• YoY Profit% of 35% on property - 35% being on the highest end for national average, based on an analysis of IRS data.

DML4- Amazon Delivery Station

UTR, OTR, RTS Manager

• Drove various metrics such as maintaining a healthy fleet, streamlined quality, and minimized cost.
• Increased our stations delivery associate IQA (In App Question) scores up from a 3.0 average rating to a 4.5 average rating by providing incentives and solutions to their barriers.
• Dispatched 200 vans daily during our load out process with an OTD (On Time Dispatch) percentage of 95% compared to the sites previous average 88% OTD.
• Controlled Site Procurement - In charge of purchasing food catering for events and meetings, as well as conducting weekly Coupa JIT (Just In Time) Audits for inventory supplies for operations.
• Lowered sites time off task by over 30% - achieved this by implementing corrective actions to associates and partnering with HR for time theft situations.
• POC for buildings affinity group - People With Disabilities. Held weekly educational meetings for attendees and participated in community service events.

MKE1 - Amazon Fulfillment Warehouse

Inbound Manager

• Tasked weekly to plan and forecast daily building inbound operations. During this time was efficiently allocating labor hours to exceed buildings inbound productivity and cost goals - (103% average exceeding goal).
• Led stow team to be a #3/16 for productivity rate and #1/16 for quality in building.
• Led stow team to be #1/16 for processing and supporting shipment of over 650,000 packages alone during Peak of 2022 through labor sharing - was able to accomplish this by team engagement and incentives.
• Drove a culture of diversity and inclusion - First manager to have deaf associate attend a Gemba Kaizen meeting at MKE1, weeks later to be promoted from a Tier I to Tier III making them the 2nd deaf process assistant in the state of Wisconsin. Accomplished this through resume building, interview prepping, and networking.
• Rolled out a building freight elevator safety campaign - Partnered with tech facilities team to install floor magnets for freight doors to eliminate potential injuries and other barriers for associates.

AFE Packaging Department Manager

• Processed an average of 50,000 units of volume daily while maintaining operations KPI's.
• Led team to be #2/8 for quality control effectiveness - Accomplished this by putting high focus on Amazon's customer promise and implemented strong coaching SOP's/guidelines to team.
• Maintained a 90% favorability score (10% better than building average and above Amazon benchmark) for safety leadership index scores. Led 80-120 direct reports during this time.
• Achieved another safety campaign by contacting ARC team (ACES Research Configuration) to help disable F-Chute rebin chutes in multiple AFE operations to prevent associates from over reaching, making sure they stay in their power zone and reduce potential injuries.

• Held Series 65 & 66 licenses - Life/Accident & Health Certifications
• Analyzed financial data to provide clients with tailored investment solutions.
• Assisted clients in understanding financial products and services, enhancing overall client satisfaction.
• Conducted detailed market research to identify potential investment opportunities for clients.